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SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code Course Name Year Semester Theoretical Practical Credit ECTS
60314YETOS-ILT2396 İletişim Becerileri 2 Fall 2 0 2 3
Course Type : University Elective
Cycle: Bachelor      TQF-HE:6. Master`s Degree      QF-EHEA:First Cycle      EQF-LLL:6. Master`s Degree
Language of Instruction: Turkish
Prerequisities and Co-requisities: N/A
Mode of Delivery: Face to face
Name of Coordinator: Instructor ÖZGE ARGÜDER SANDER
Dersin Öğretim Eleman(lar)ı:
Dersin Kategorisi: Competency Development (University Elective)

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives: The purpose of this course is to enhance students’ effective communication skills. By addressing the history, fundamental concepts, types, forms, and dimensions of communication, the course aims to establish a strong foundation in both verbal and written communication. Additionally, it focuses on leadership, persuasion, appearance, personal image, and self-presentation as essential components of successful communication in personal, academic, and professional contexts. Students will gain knowledge and experience in utilizing communication tools and methods within strategic and sectoral applications. Topics such as social responsibility, crisis management, and corporate reputation will be explored, providing a practical perspective. Ultimately, the course seeks to improve students’ communication competencies, contributing to their professional and personal development.
Course Content: The course introduces students to the history, importance, and fundamental concepts of communication while exploring various forms of communication and sectoral applications. Additionally, it aims to develop effective communication skills by focusing on topics such as appearance, personal image, self-presentation, and leadership. Emphasis is also placed on communication tools and methods, as well as persuasion skills, contributing to students’ professional and personal development.

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
Knowledge (Described as Theoritical and/or Factual Knowledge.)
  1) This course introduces communication theories and models to provide students with a deeper understanding of communication processes. By integrating theoretical knowledge with contemporary examples from daily life and sectoral contexts, students gain both academic and practical perspectives. They learn fundamental concepts in areas such as public relations, corporate communication, marketing communication, and advertising, analyzing communication strategies in these fields. The course addresses communication as both a theoretical and applied discipline, contributing to the development of students critical thinking and problem-solving skills.
Skills (Describe as Cognitive and/or Practical Skills.)
  1) This course aims to help students comprehend communication theories and transform them into practical applications. Topics such as crisis management, corporate social responsibility, public relations tools, and communication methods are explored both theoretically and practically. Students learn the theoretical foundations of tools like press releases and social responsibility campaigns, which are reinforced through workshops and assignments. By analyzing real-world examples of successful crisis management and corporate social responsibility, students enhance their analytical thinking and creative problem-solving skills. By the end of the course, students will have acquired the ability to translate theoretical knowledge into practical competencies, preparing them for professional applications.
Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
  1) As part of this course, students are required to prepare a written project and present it to the class to enhance their ability to work independently and take responsibility. This process helps students develop their communication and writing skills, enabling them to express their ideas in a structured manner. Additionally, by presenting their projects to an audience, they improve their presentation skills and build confidence in public speaking. Through this assignment, students learn to take individual responsibility and acquire effective communication skills that will benefit them in their future professional or academic endeavors. The project aims to support both their personal and professional development.
  2) In the Communication Skills course, lessons are delivered through presentations supported by examples to enhance students' learning experience. Recommended textbooks are provided to deepen their understanding of the subjects and enrich the course content. To evaluate students' learning levels and mastery of the topics, formal exams and quizzes are conducted. These assessments serve as a systematic approach to measure students' academic performance and contribute to their overall learning process.
  3) Students who take this course develop the ability to communicate effectively and accurately. This includes mastering both verbal and written communication techniques, enabling them to express their messages clearly, concisely, and appropriately. Additionally, they learn to understand communication processes, use communication tools effectively, and adhere to communication norms in various contexts.

Weekly Course Schedule

Week Subject
Materials Sharing *
Related Preparation Further Study
1) Definition, importance and history of communication.
2) Types, forms, levels and dimensions of communication.
3) Basic concepts and principles of communication.
4) Sectoral areas in communication : Public Relations, Corporate Communication, Marketing Communication and Advertising.
5) Communication Tools and Methods / Press Release Workshop.
6) Practical Applications of Communication: Corporate Identity, Corporate Image, Corporate Crisis, Corporate Reputation.
7) The 11 Golden Rules Of Communication : Principles that are essential for establishing effective communication (such as aligning with values, showing respect for the culture of the target audience, exceeding expectations to make a difference, adopting a results-oriented approach) are discussed in detail.
*These fields provides students with course materials for their pre- and further study before and after the course delivered.

Recommended or Required Reading & Other Learning Resources/Tools

Course Notes / Textbooks:
References: - Çiğdem Kağıtçıbaşı, Yeni İnsan ve İnsanlar, Evrim Yayınları, 2004.
- Ünsal Oskay, İletişimin ABC’si, İnkilap Yayınları, 2020.
- İrfan Erdoğan, İletişimi Anlamak, Erk Yayınevi, 2005.
- Aysel Aziz, İletişime Giriş, Nobel Akademik Yayıncılık, 2008.
- Joe Navarro, Beden Dili Sözlüğü,Alfa Yayıncılık, 2019.
- Nazife Güngör, İletişim Kuramlar ve Yaklaşımlar, Siyasal Kitabevi, 2022
- Nazife Güngör, İletişime Giriş, Siyasal Kitabevi, 2021
- Filiz Peltekoğlu, Halkla İlişkiler Nedir?, Beta Yayınları, 1998

SECTION III: RELATIONSHIP BETWEEN COURSE UNIT AND COURSE LEARNING OUTCOMES (CLOs)

(The matrix below shows how the course learning outcomes (CLOs) associates with programme learning outcomes (both KPLOs & SPLOs) and, if exist, the level of quantitative contribution to them.)

Relationship Between CLOs & PLOs

(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )
CLOs/PLOs KPLO 1 KPLO 2 KPLO 3 KPLO 4 KPLO 5
1 2 3 4 5 1 2 3 1 2 3 4 1 2 3 4 1 2 3 4 5 6 7 8 9 10 11 12
CLO1
CLO2
CLO3
CLO4
CLO5

Level of Contribution of the Course to PLOs

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Programme Learning Outcomes Contribution Level (from 1 to 5)
1) He/She comprehends communication in all aspects.
2) He/She follows the developments in our country and the world.
3) To apply the theoretical and conceptual information for the field of Public Relations and Advertising.
4) Applies the theoretical knowledge in business life during a semester.
5) S/he acquires the competencies that develop by the expectations of business world and the society defined as the institutional outcomes of our university on the advanced level in relation with his/her field.

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Teaching and Learning Methods defined at the Programme Level
Teaching and Learning Methods Defined for the Course
Lectures
Discussion
Case Study
Problem Solving
Demonstration
Views
Laboratory
Reading
Homework
Project Preparation
Thesis Preparation
Peer Education
Seminar
Technical Visit
Course Conference
Brain Storming
Questions Answers
Individual and Group Work
Role Playing-Animation-Improvisation
Active Participation in Class

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Aassessment and evaluation Methods defined at the Programme Level
Assessment and Evaluation Methods defined for the Course
Midterm
Presentation
Final Exam
Quiz
Report Evaluation
Homework Evaluation
Oral Exam
Thesis Defense
Jury Evaluation
Practice Exam
Evaluation of Implementation Training in the Workplace
Active Participation in Class
Participation in Discussions

Relationship Between CLOs & Teaching-Learning, Assesment-Evaluation Methods of the Course

(The matrix below shows the teaching-learning and assessment-evaluation methods designated for the course unit in relation to the course learning outcomes.)
LEARNING & TEACHING METHODS
COURSE LEARNING OUTCOMES
ASSESMENT & EVALUATION METHODS
CLO1 CLO2 CLO3 CLO4 CLO5
-Lectures -Midterm
-Discussion -Presentation
-Case Study -Final Exam
-Problem Solving -Quiz
-Demonstration -Report Evaluation
-Views -Homework Evaluation
-Laboratory -Oral Exam
-Reading -Thesis Defense
-Homework -Jury Evaluation
-Project Preparation -Practice Exam
-Thesis Preparation -Evaluation of Implementation Training in the Workplace
-Peer Education -Active Participation in Class
-Seminar - Participation in Discussions
-Technical Visit
-Course Conference
-Brain Storming
-Questions Answers
-Individual and Group Work
-Role Playing-Animation-Improvisation
-Active Participation in Class

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods # of practice per semester Level of Contribution
Quizzes 1 % 10.00
Homework Assignments 1 % 10.00
Midterms 1 % 25.00
Semester Final Exam 1 % 50.00
Active Participation in Class 1 % 5.00
Total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
Total % 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE