| Course Objectives: |
This is an extensive course aimed at preparing individuals for careers as flight attendants or cabin crew in the airline industry. These courses equip aspiring crew members with the knowledge, skills, and competencies required to ensure the safety, comfort, and satisfaction of passengers during flights. |
| Course Content: |
Each unit integrates career-specific vocabulary and contexts, providing step-by-step instruction that engages students in the four essential language skills: reading, listening, speaking, and writing.The course covers topics such as responsibilities, cabin sections, preflight procedures, food service, and emergency protocols. |
Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
|
|
|
|
| Knowledge
(Described as Theoritical and/or Factual Knowledge.)
|
1) The outcome of the course is that participants gain the necessary knowledge, skills, and qualifications to work effectively as flight attendants or cabin crew members. Upon completing the course, individuals will be proficient in maintaining passenger safety, providing exceptional customer service, handling emergencies, and ensuring overall passenger comfort during flights. This preparation makes them ready to pursue careers in the airline industry, fully equipped to meet its professional demands.
|
| Skills
(Describe as Cognitive and/or Practical Skills.)
|
| Competences
(Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
|
1) The outcome of the course is that participants gain the necessary knowledge, skills, and qualifications to work effectively as flight attendants or cabin crew members. Upon completing the course, individuals will be proficient in maintaining passenger safety, providing exceptional customer service, handling emergencies, and ensuring overall passenger comfort during flights. This preparation makes them ready to pursue careers in the airline industry, fully equipped to meet its professional demands.
|
2) The outcome of the course is that participants gain the necessary knowledge, skills, and qualifications to work effectively as flight attendants or cabin crew members. Upon completing the course, individuals will be proficient in maintaining passenger safety, providing exceptional customer service, handling emergencies, and ensuring overall passenger comfort during flights. This preparation makes them ready to pursue careers in the airline industry, fully equipped to meet its professional demands.
|
3) The outcome of the course is that participants gain the necessary knowledge, skills, and qualifications to work effectively as flight attendants or cabin crew members. Upon completing the course, individuals will be proficient in maintaining passenger safety, providing exceptional customer service, handling emergencies, and ensuring overall passenger comfort during flights. This preparation makes them ready to pursue careers in the airline industry, fully equipped to meet its professional demands.
|
| Week |
Subject |
Materials Sharing * |
|
Related Preparation |
Further Study |
| 1) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 2) |
They can talk about their occupational fields in the basic level. |
Career Path Flight Attendant
|
|
| 3) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 4) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 5) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 6) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 7) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 8) |
They can use the basic terminology of their occupational fields. |
Career Path Flight Attendant
|
|
| 9) |
They can read and understand news concerning their field using dictonaries. |
Career Path Flight Attendant
|
|
| 10) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 11) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 12) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| 14) |
Students learn about the use of English in their respective professions. In addition, they develop their English proficiency in their professional field and learn to deal with real professional situations. |
Career Path Flight Attendant
|
|
| |
Programme Learning Outcomes |
Contribution Level (from 1 to 5) |
| 1) |
Ability to work in a planned and disciplined manner, time management, problem solving and proactive thinking and acting skills and may have the skills of team work , empathy and listening. |
|
| 1) |
Implementation of necessary safety and security measures and provision of passenger comfort in passenger transport aircraft. Maybe able to explain both basic, theorical and practical knowledge about national and international civil aviation. |
|
| 2) |
May be able to acquire the ability to use theoretical and practical knowledge in the fields of Civil Aviation, Transportation Management, Cabin Services and other social sciences. May be able to responsibilitiy in a team and have the ability to take part in team work . |
|
| 3) |
May be able to have general information about airport ground handling operations.May be to do both check - in and bording . |
|
| 4) |
May be able to communicate effectively with experts and non-experts within the aviation industry. M ay be to apply the knowledge learned in businnes life for a semester , May be to follow literature and progresses about Air Transport closely . |
|
| 5) |
May be able to acquire the competencies defined as the institutional outcomes of Beykoz University on the basic level, inline with the expectations of business world and the society. May be to show entrepeneurial about passenger services in terminal buildings. |
|
| 6) |
May be able to determine vocational and personal learning requirements and to have sustainable development by using life long learning possibilities. An may be able to understand passenger service processes from beginning to end and implement them at the airport and on board . |
|
| 7) |
May be able to have the ability of applying the theorical knowledge about customer relations and communication. |
|
| 8) |
May be able to lead people under his/her responsiblity for determining and providing their personal learning reqirements and for their career development. |
|
| 9) |
May be able to explain projects, opinions and solution offers of the problems that are performed about the Aviation to the experts and nonexperts by using written, verbal and visual communication instruments. |
|
| 10) |
May be able to follow information on the area and communicate with the colleagues by using a foreign language (English) minimum on A2 level of European Language Portfolio. |
|
| 11) |
May be able to use mother language on the C1 level of European Language Portfolio. |
|
| 12) |
May be able to participate and support projects and activities for the social enviroment with the social responsibility awareness. |
|
| 13) |
May be able to apply occupational health and safety, environmental protection, quality and continous improvement processes that are considered necessary for Civil Aviation Cabin Crew Service. |
|
| 14) |
May be able to have enough awareness on the subjects of universalism of social rights, social justice, and cultural values, and to respect the cultural differences. |
|
| 15) |
May have the knowledge about national and international civil aviation authorities. |
|
| WORKLOAD OF TEACHING & LEARNING ACTIVITIES |
| Teaching & Learning Activities |
# of Activities per semester |
Total Workload |
| Course |
2 |
2 |
| Laboratory |
|
|
| Application |
|
|
| Special Course Internship (Work Placement) |
|
|
| Field Work |
|
|
| Study Hours Out of Class |
|
|
| Presentations / Seminar |
|
|
| Project |
|
|
| Homework Assignments |
2 |
2 |
| Total Workload of Teaching & Learning Activities |
- |
4 |
| WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES |
| Assesment & Evaluation Activities |
# of Activities per semester |
Total Workload |
| Quizzes |
2 |
2 |
| Midterms |
3 |
17 |
| Semester Final Exam |
1 |
1 |
| Total Workload of Assesment & Evaluation Activities |
- |
20 |
| TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) |
24 |
| ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) |
8 |
ECTS Information Package / Course Catalogue
