SECTION I: GENERAL INFORMATION ABOUT THE COURSE |
Course Code | Course Name | Year | Semester | Theoretical | Practical | Credit | ECTS |
50923METOZ-SHK3213 | Quality in Health Care | 2 | Fall | 2 | 0 | 2 | 3 |
Course Type : | Compulsory |
Cycle: | Associate TQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree |
Language of Instruction: | Turkish |
Prerequisities and Co-requisities: | N/A |
Mode of Delivery: | E-Learning |
Name of Coordinator: | Instructor NEBİ ARAZ |
Dersin Öğretim Eleman(lar)ı: |
Instructor NEBİ ARAZ |
Dersin Kategorisi: | Programme Specific |
SECTION II: INTRODUCTION TO THE COURSE |
Course Objectives: | Studies in the field of health suggest that medical errors are still high, although countries are increasing health expenditures. The principle of working with "zero error", which will significantly reduce the risk of medical errors and cost increase, is a necessity in the field of health. Therefore, the importance of quality studies becomes more understandable. The aim of this course is to internalize the concept of quality (continuous improvement, teamwork, statistical thinking, etc. understanding the importance of concepts), To know quality-oriented management models, accreditation, standards and external evaluation processes, to know quality improvement techniques, to know patient and employee safety processes and to train health professionals within the scope of knowing disaster management and emergency health services. |
Course Content: | The concept of quality in health services, quality and development in health services, organizational structure of healthcare institutions, quality standards in health, quality-oriented management systems / models in health, methods / tools / techniques used to improve quality processes in health, risk management in health services, causes and prevention of medical errors, Causes and prevention of infections, causes and prevention of medication errors, causes and prevention of patient falls, causes and prevention of communication errors, healthy working life (patient and employee safety), disaster management and emergency health care, clinical quality practices. |
Knowledge (Described as Theoritical and/or Factual Knowledge.) | ||
1) Learning the concept of quality and the basic concepts of the importance of quality in health |
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Skills (Describe as Cognitive and/or Practical Skills.) | ||
1) Having the knowledge, skills and competence to apply quality standards |
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2) Gaining knowledge and skills for patient and employee safety |
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Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.) | ||
1) Coordinating quality management systems |
Week | Subject | ||
Related Preparation | Further Study | ||
1) | Quality Concept in Healthcare | ||
2) | Quality and Development in Healthcare Services | ||
3) | Organizational Structure of Health Institutions, Health Quality Standards (SKS) | ||
4) | Quality Management Systems / Models in Health | ||
5) | Methods / Tools / Techniques Used in Improving Health Quality Processes | ||
6) | Risk Management in Healthcare | ||
7) | Causes and Prevention of Medical Errors | ||
8) | Causes and Prevention of Infections | ||
9) | Causes and Prevention of Medication Errors | ||
10) | Causes and Prevention of Patient Falls | ||
11) | Causes and Prevention of Communication Errors | ||
12) | Healthy Work Life; Patient and Employee Safety | ||
13) | Crisis Management in Healthcare | ||
14) | Disaster Management and Emergency Health Services |
Course Notes / Textbooks: | Öğretim elamanı ders notları |
References: | Sağlıkta Kalite Yönetimi ve Akreditasyon, Editörler: Doç.Dr.Umut Beylik, Dr.Öğr. Üyesi Keziban Avcı. Gazi Kitabevi, Ankara, 2019. Sağlık İşletmeleri Yönetimi, Prof. Dr. Dilaver Temgilimoğlu, Doç. Dr. Oğuz Işık, Doç. Dr. Mahmut Akbolat. Nobel Yayıncılık, 2017 Toplam Kalite Yönetimi Uygulamaları, Nilgün Sarp, Siyasal Kitabevi, 2014. Sağlık Bakanlığı Sağlıkta Kalite Standartları (Hastane, diyaliz, evde, ADSH, 112), Versiyon 6, 2020. Sağlık Bakanlığı Sağlıkta Akreditasyon Standartları (SAS), 2017. Yurtseven F.M (2019) T.C. Sağlık Bakanlığı Tarafından Uygulanan Sağlıkta Kalite Standartları Hastane Versiyon 5’in EFQM Mükemmellik Modeli (EFQM MM) ile Karşılaştırılmasına Yönelik Durum Çalışması, Doktora Tezi, Beykent Üniversitesi. Altı Sigma Yaklaşımı ve Sağlık Sektöründen Başarı Örnekleri, Dr. Serkan Deniz vd., Nobel Bilimsel Eserler, 2016. |
SECTION III: RELATIONSHIP BETWEEN COURSE UNIT AND COURSE LEARNING OUTCOMES (CLOs) |
CLOs/PLOs |
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CLO1 |
CLO2 |
CLO3 |
CLO4 |
No Effect | 1 Lowest | 2 Low | 3 Average | 4 High | 5 Highest |
SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE |
Lectures | |
Discussion | |
Case Study | |
Problem Solving | |
Demonstration | |
Views | |
Laboratory | |
Reading | |
Homework | |
Project Preparation | |
Thesis Preparation | |
Peer Education | |
Seminar | |
Technical Visit | |
Course Conference | |
Brain Storming | |
Questions Answers | |
Individual and Group Work | |
Role Playing-Animation-Improvisation | |
Active Participation in Class |
Midterm | |
Presentation | |
Final Exam | |
Quiz | |
Report Evaluation | |
Homework Evaluation | |
Oral Exam | |
Thesis Defense | |
Jury Evaluation | |
Practice Exam | |
Evaluation of Implementation Training in the Workplace | |
Active Participation in Class | |
Participation in Discussions |
LEARNING & TEACHING METHODS | ASSESMENT & EVALUATION METHODS | ||||||||||||||||||||
CLO1 | CLO2 | CLO3 | CLO4 | ||||||||||||||||||
-Lectures | -Midterm | ||||||||||||||||||||
-Discussion | -Presentation | ||||||||||||||||||||
-Case Study | -Final Exam | ||||||||||||||||||||
-Problem Solving | -Quiz | ||||||||||||||||||||
-Demonstration | -Report Evaluation | ||||||||||||||||||||
-Views | -Homework Evaluation | ||||||||||||||||||||
-Laboratory | -Oral Exam | ||||||||||||||||||||
-Reading | -Thesis Defense | ||||||||||||||||||||
-Homework | -Jury Evaluation | ||||||||||||||||||||
-Project Preparation | -Practice Exam | ||||||||||||||||||||
-Thesis Preparation | -Evaluation of Implementation Training in the Workplace | ||||||||||||||||||||
-Peer Education | -Active Participation in Class | ||||||||||||||||||||
-Seminar | - Participation in Discussions | ||||||||||||||||||||
-Technical Visit | |||||||||||||||||||||
-Course Conference | |||||||||||||||||||||
-Brain Storming | |||||||||||||||||||||
-Questions Answers | |||||||||||||||||||||
-Individual and Group Work | |||||||||||||||||||||
-Role Playing-Animation-Improvisation | |||||||||||||||||||||
-Active Participation in Class |
Measurement and Evaluation Methods | # of practice per semester | Level of Contribution |
Quizzes | 2 | % 10.00 |
Homework Assignments | 1 | % 5.00 |
Midterms | 1 | % 35.00 |
Semester Final Exam | 1 | % 50.00 |
Total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 50 | |
PERCENTAGE OF FINAL WORK | % 50 | |
Total | % 100 |
SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE |
WORKLOAD OF TEACHING & LEARNING ACTIVITIES | |||
Teaching & Learning Activities | # of Activities per semester | Duration (hour) | Total Workload |
Course | 14 | 2 | 28 |
Laboratory | 0 | 0 | 0 |
Application | 0 | 0 | 0 |
Special Course Internship (Work Placement) | 0 | 0 | 0 |
Field Work | 0 | 0 | 0 |
Study Hours Out of Class | 0 | 0 | 0 |
Presentations / Seminar | 0 | 0 | 0 |
Project | 0 | 0 | 0 |
Homework Assignments | 1 | 10 | 10 |
Total Workload of Teaching & Learning Activities | - | - | 38 |
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES | |||
Assesment & Evaluation Activities | # of Activities per semester | Duration (hour) | Total Workload |
Quizzes | 1 | 10 | 10 |
Midterms | 1 | 20 | 20 |
Semester Final Exam | 1 | 20 | 20 |
Total Workload of Assesment & Evaluation Activities | - | - | 50 |
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) | 88 | ||
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) | 3 |