Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
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Knowledge
(Described as Theoritical and/or Factual Knowledge.)
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1) To distinguish communication process
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Skills
(Describe as Cognitive and/or Practical Skills.)
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1) Interpersonal communication
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2) Communicating with social groups
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3) To communicate effectively in health services
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Competences
(Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
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Week |
Subject |
Materials Sharing * |
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Related Preparation |
Further Study |
1) |
. Communication Process
• Definition and characteristics of communication
• Purpose of Communication
• Elements of Communication |
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2) |
• Communication Types
Face to face communication
Vehicle Communication
Nonverbal Communication
Written communication
Symbolic Communication
Mass Communication |
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3) |
Operation of Communication Process
One-Way Communication
Two Way Communication |
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4) |
• Communication
Communication with One's Self
Interpersonal communication
Group Communication
Mass Communication
Organizational Communication |
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5) |
Barriers and Types of Interpersonal Communication |
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6) |
Ways to Overcome Communication Barriers |
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7) |
• Communication with the patient
Contact with Child Patient
Communication with the Individual with Health Problems
Communication with anger living patient
Communication with the Elderly Patient |
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8) |
Midterm |
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9) |
• Communication with Patient Relatives
Patient Relation Definition and Characteristics
Communicating with Anger and Panic
Communicating with the Relatives of the Lost (Near Dying) Patient
Points to be Considered in Communication with Patient Relatives
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10) |
• Communication with People with Disabilities
Communication with Individuals with Visual Problems
Communication with Individuals with Speech Problems
Communication with Individuals with Hearing Problems
Communication with Mentally Handicapped
Communication with Other Communication Problems
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11) |
• Communication in special cases
Communication in Disasters
Communication in Outbreaks
Communication in Accidents
Special considerations when communicating |
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12) |
Family communication |
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13) |
Recognition of community contributions to communication
Relationship between the public and health institutions |
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14) |
Overview |
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Course Notes / Textbooks: |
Öğretim Elemanı Anlatımı
İletişim Donanımları Cüceloğlu, Doğan
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References: |
1-Acar, N. V. (2006). Çocukla İletişim. In. Kuzgun, Y. (Eds.). İlköğretimde Rehberlik (6. basım pp. 155-169). Ankara. Nobel Yayın Dağıtım.
2.Akkoyun, F. (2005). Transaksiyonel Analiz. Psikolojide İşlemsel Çözümleme Yaklaşımı. Ankara. Nobel Yayın Dağıtım.
3.Dökmen, Ü. (2006). İletişim Çatışmaları ve Empati. Ankara. Sistem Yayıncılık
4.Egan, G. (1998) The Skilled Hepler. California. Brooks Cole Publishing.
5.Hortaçsu, N. (1997). İnsan İlişkileri. Ankara. İmge Kitabevi.
6.Kaya, A. (2010). Kişilerarası İlişkiler ve Etkili İletişim. Ankara. Pegem Akademi Yayıncılık.
7.Murphy, D. C., Dillon, C. (1998). Interviewing in Action. California. Brooks Cole Publishing.
8.Öğülmüş, S. (2006). Kişilerarası Sorun Çözme Becerileri ve Eğitimi. Ankara. Nobel Yayın Dağıtım.
9.Öner, U. (2006). Çatışma Çözme ve Arabuluculuk Eğitimi. In. Kuzgun, Y. (Eds.). İlköğretimde Rehberlik (6. basım pp. 189-234). Ankara. Nobel Yayın Dağıtım.
10.Özmen, A. (2009). Öfke ile Başa Çıkma. Ankara. Nobel Yayın Dağıtım.
11.Satir, V. (2001). İnsan Yaratmak. İstanbul. Beyaz Yayınları
12.Schopenhauer, A. (2012) Eristik Diyalektik. İstanbul. Sel Yayıncılık.
13.Taştan, N. (2006). Çatışma Çözme Eğitimi ve Akran Arabuluculuğu. Ankara. Nobel Yayın Dağıtım.
14.Telman, N., Ünsal, P. ( 2005). İnsan İlişkilerinde İletişim. İstanbul. Epsilon Yayıncılık.
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(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )
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Programme Learning Outcomes |
Contribution Level (from 1 to 5) |
1) |
Students will be able to carry professional responsibility. |
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2) |
Gains proficiency in knowing, mastering and using medical terminology in the field of health sciences where she will serve as intermediate staff. |
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3) |
Taking an anamnesis related to the field, preparing files etc. gain competence in obtaining patient information. |
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4) |
Gains proficiency in adopting and applying ethical principles and professional values. |
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5) |
Being equipped with basic information in the field of health sciences where she will serve as intermediate staff and gaining competence in applying this information |
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6) |
Competence in recognizing tools and equipment related to the field and following the technological developments related to them. |
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7) |
Gains proficiency in computer skills. |
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8) |
Competence in acquiring the concept of lifelong learning and self-development. |
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9) |
Competence in acquiring the habit of following the information about the profession |
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11) |
Competence in using information and technology access ways and tools related to the field of health. |
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12) |
Competence in acquiring the habit of following the information about the profession |
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13) |
Gains competence in forming a team together with the physician and working together. |
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14) |
Gains proficiency in applying hygiene rules. |
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15) |
Gains competence in first aid practice. |
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16) |
Gains competence in communicating effectively with patients, colleagues and other segments of the society, primarily a physician. |
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WORKLOAD OF TEACHING & LEARNING ACTIVITIES |
Teaching & Learning Activities |
# of Activities per semester |
Duration (hour) |
Total Workload |
Course |
14 |
2 |
28 |
Laboratory |
14 |
2 |
28 |
Application |
0 |
0 |
0 |
Special Course Internship (Work Placement) |
0 |
0 |
0 |
Field Work |
0 |
0 |
0 |
Study Hours Out of Class |
0 |
0 |
0 |
Presentations / Seminar |
0 |
0 |
0 |
Project |
0 |
0 |
0 |
Homework Assignments |
0 |
0 |
0 |
Total Workload of Teaching & Learning Activities |
- |
- |
56 |
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES |
Assesment & Evaluation Activities |
# of Activities per semester |
Duration (hour) |
Total Workload |
Quizzes |
2 |
4 |
8 |
Midterms |
1 |
4 |
4 |
Semester Final Exam |
1 |
4 |
4 |
Total Workload of Assesment & Evaluation Activities |
- |
- |
16 |
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) |
72 |
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) |
3 |