Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
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Knowledge
(Described as Theoritical and/or Factual Knowledge.)
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1) To distinguish communication process
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Skills
(Describe as Cognitive and/or Practical Skills.)
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1) Interpersonal communication
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2) Communicating with social groups
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3) To communicate effectively in health services
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Competences
(Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
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Week |
Subject |
Materials Sharing * |
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Related Preparation |
Further Study |
1) |
. Communication Process
• Definition and characteristics of communication
• Purpose of Communication
• Elements of Communication |
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2) |
• Communication Types
Face to face communication
Vehicle Communication
Nonverbal Communication
Written communication
Symbolic Communication
Mass Communication |
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3) |
Operation of Communication Process
One-Way Communication
Two Way Communication |
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4) |
• Communication
Communication with One's Self
Interpersonal communication
Group Communication
Mass Communication
Organizational Communication |
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5) |
Barriers and Types of Interpersonal Communication |
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6) |
Ways to Overcome Communication Barriers |
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7) |
• Communication with the patient
Contact with Child Patient
Communication with the Individual with Health Problems
Communication with anger living patient
Communication with the Elderly Patient |
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8) |
Midterm |
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9) |
• Communication with Patient Relatives
Patient Relation Definition and Characteristics
Communicating with Anger and Panic
Communicating with the Relatives of the Lost (Near Dying) Patient
Points to be Considered in Communication with Patient Relatives
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10) |
• Communication with People with Disabilities
Communication with Individuals with Visual Problems
Communication with Individuals with Speech Problems
Communication with Individuals with Hearing Problems
Communication with Mentally Handicapped
Communication with Other Communication Problems
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11) |
• Communication in special cases
Communication in Disasters
Communication in Outbreaks
Communication in Accidents
Special considerations when communicating |
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12) |
Family communication |
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13) |
Recognition of community contributions to communication
Relationship between the public and health institutions |
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14) |
Overview |
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Course Notes / Textbooks: |
Öğretim Elemanı Anlatımı
İletişim Donanımları Cüceloğlu, Doğan
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References: |
1-Acar, N. V. (2006). Çocukla İletişim. In. Kuzgun, Y. (Eds.). İlköğretimde Rehberlik (6. basım pp. 155-169). Ankara. Nobel Yayın Dağıtım.
2.Akkoyun, F. (2005). Transaksiyonel Analiz. Psikolojide İşlemsel Çözümleme Yaklaşımı. Ankara. Nobel Yayın Dağıtım.
3.Dökmen, Ü. (2006). İletişim Çatışmaları ve Empati. Ankara. Sistem Yayıncılık
4.Egan, G. (1998) The Skilled Hepler. California. Brooks Cole Publishing.
5.Hortaçsu, N. (1997). İnsan İlişkileri. Ankara. İmge Kitabevi.
6.Kaya, A. (2010). Kişilerarası İlişkiler ve Etkili İletişim. Ankara. Pegem Akademi Yayıncılık.
7.Murphy, D. C., Dillon, C. (1998). Interviewing in Action. California. Brooks Cole Publishing.
8.Öğülmüş, S. (2006). Kişilerarası Sorun Çözme Becerileri ve Eğitimi. Ankara. Nobel Yayın Dağıtım.
9.Öner, U. (2006). Çatışma Çözme ve Arabuluculuk Eğitimi. In. Kuzgun, Y. (Eds.). İlköğretimde Rehberlik (6. basım pp. 189-234). Ankara. Nobel Yayın Dağıtım.
10.Özmen, A. (2009). Öfke ile Başa Çıkma. Ankara. Nobel Yayın Dağıtım.
11.Satir, V. (2001). İnsan Yaratmak. İstanbul. Beyaz Yayınları
12.Schopenhauer, A. (2012) Eristik Diyalektik. İstanbul. Sel Yayıncılık.
13.Taştan, N. (2006). Çatışma Çözme Eğitimi ve Akran Arabuluculuğu. Ankara. Nobel Yayın Dağıtım.
14.Telman, N., Ünsal, P. ( 2005). İnsan İlişkilerinde İletişim. İstanbul. Epsilon Yayıncılık.
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(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )
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Programme Learning Outcomes |
Contribution Level (from 1 to 5) |
1) |
Gains basic knowledge and experience for emergency care. |
5 |
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1.1 Takes responsibility in pre-hospital emergency care. |
5 |
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1.2 Has the capacity to evaluate patients in case of emergency. |
5 |
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1.3 Have knowledge about improving the quality of emergency health services and quality standards. |
5 |
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1.4 Has knowledge about Occupational Health and Safety, Environmental Protection, Disaster and Emergency. |
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2) |
To be able to apply physical and mental assessment of emergency responders according to first and second medical evaluation principles |
5 |
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2.1 Instantly, quickly, quickly, coolly and accurately make decisions. |
5 |
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2.2 To know the general approach and effective use of trauma equipment to trauma
patients |
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2.3 Acts as ambulance driver |
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3) |
Plans, manages and implements first and emergency aid techniques to the injured in case of emergency aid. |
4 |
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3.1 In case of emergency aid, it reaches the scene as soon as possible, evaluates the situation, makes the first intervention when necessary and ensures the transfer of the patient to the emergency department accordingly. |
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3.2 Applies triage to determine the priority of care in disaster situations and Emergency Room. |
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3.3 Takes responsibility as an individual or as a team member in the execution of complex and unforeseen complex activities encountered in the applications related to the field. |
4 |
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4) |
Applies the theoretical knowledge in business life during a semester. |
5 |
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4.1 Experiences all processes in business life. |
5 |
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4.2 Takes part in activities related to the field of education in a business operating in the field. |
4 |
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4.3 Questions the application with theoretical knowledge. |
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4.4 Compiles the knowledge and experience gained in the field. |
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5) |
S/he acquires the competencies that develop in line with the expectations of business world and the society defined as the institutional outcomes of our university on the basic level in relation with his/her field. |
5 |
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5.1 Acquires competency of analyzing and solving the problems. |
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5.2 Has awareness for ethical and social responsibility. |
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5.3 Takes responsibility as a team member in works and operations of his/her field. |
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5.4 Is aware of written, verbal communication and interaction. |
5 |
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5.5 Follows the developments of advanced technology and digital transformation. |
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5.6 Acquires the awareness for lifelong learning. |
4 |
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5.7 Has awareness about citizenship competency. |
5 |
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5.8 Evaluates the developments of his/her field with the understanding of an entrepreneur. |
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5.9 Acquires communication in a Foreign Language (English) competence defined on the level of at least A2 in European Language Portfolio. (In programs whose medium of instruction is English, on the level of B1). |
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WORKLOAD OF TEACHING & LEARNING ACTIVITIES |
Teaching & Learning Activities |
# of Activities per semester |
Duration (hour) |
Total Workload |
Course |
14 |
2 |
28 |
Laboratory |
14 |
2 |
28 |
Application |
0 |
0 |
0 |
Special Course Internship (Work Placement) |
0 |
0 |
0 |
Field Work |
0 |
0 |
0 |
Study Hours Out of Class |
0 |
0 |
0 |
Presentations / Seminar |
0 |
0 |
0 |
Project |
0 |
0 |
0 |
Homework Assignments |
0 |
0 |
0 |
Total Workload of Teaching & Learning Activities |
- |
- |
56 |
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES |
Assesment & Evaluation Activities |
# of Activities per semester |
Duration (hour) |
Total Workload |
Quizzes |
2 |
4 |
8 |
Midterms |
1 |
4 |
4 |
Semester Final Exam |
1 |
4 |
4 |
Total Workload of Assesment & Evaluation Activities |
- |
- |
16 |
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) |
72 |
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) |
3 |