Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
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| Knowledge
(Described as Theoritical and/or Factual Knowledge.)
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1) The students will learn the concept, features of business and they can define production factors
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2) The students can explain the internal and external elements of the environment which the business is settled and they can comment about their effects on businesses , also they can explain the business types
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3) The students will realize the decision process whether to establish business and feasibility studies, they know the factors that effect the establishment place of the business
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4) The students can define the factors that effect the size of the business and they can define the concept and the types of the capacity
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5) The students can explain the concept of management, functions and current management approachs
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6) Describes the historical process of organisations and management in a way that can explain today
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7) The students will have the knowledge of human resources management
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8) The students can know modern management approaches and benefits to the business.
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| Skills
(Describe as Cognitive and/or Practical Skills.)
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1) Knows how the organizations exists and its relations with the external environment.
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| Competences
(Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
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1) Knows the general operation chart and management levels of the organization.
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| Week |
Subject |
Materials Sharing * |
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Related Preparation |
Further Study |
| 1) |
General information is given about the concept of business, basic concepts related to business, business ethics and business responsibility concepts, and in-depth information is given about the system concept. |
Lecture Books and Notes, reading suggestions, Internet research
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| 2) |
Production factors are explained, the objectives and characteristics of the business, the distinction between goods and service businesses are discussed, business environment, macro and micro environmental factors are discussed. |
Lecture Books and Notes, reading suggestions, Internet research
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| 3) |
Information is given about business types. By providing information about the distinction between private sector and public institutions, sole proprietorship, collective, limited partnership, etc. business types are mentioned. |
Lecture Books and Notes, reading suggestions, Internet research
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| 4) |
Information is given about the establishment of the enterprises, the establishment decision process, the selection of the establishment location, the size of the enterprises, capacity, break-even points, and information is given about feasibility studies and their implementation. |
Lecture Books and Notes, reading suggestions, Internet research
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| 5) |
By discussing the historical development of the idea of "management", the characteristics of management, the functions of business, information is given about classical, neoclassical and modern management approaches and the theories that emerged in this period. |
Lecture Books and Notes, reading suggestions, Internet research
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| 6) |
Management levels, concept of manager, leader, characteristics of managers. who the lower, middle and upper level managers are and their lines of authority and responsibility. Information is given about management processes. |
Lecture Books and Notes, reading suggestions, Internet research
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| 7) |
MIDTERM |
Lecture Books and Notes, reading suggestions, Internet research
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| 8) |
Modern concepts in Management-Business management and the way they are handled in today's modern world are discussed in the concept of personnel selection. |
Lecture Books and Notes, reading suggestions, Internet research
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Human resources management, wage policies, how processes such as recruitment, seniority and promotion work, the work done by the HR department, job and authority definitions, and merit systems are discussed. |
Lecture Books and Notes, reading suggestions, Internet research
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| 10) |
The work done by the HR department, job and authority definitions, and merit systems are discussed. |
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| 11) |
Information is given about the Accounting-Finance department and its positioning is done within the business. Information is given about the basic principles of accounting and basic accounting books. |
Lecture Books and Notes, reading suggestions, Internet research
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The subject of marketing is discussed on a traditional and modern level and information is given about the historical development of marketing. In today's market, answers are sought to the questions of whether the power is in the hands of the business or the consumer, and how marketing activities are/should be done. |
Lecture Books and Notes, reading suggestions, Internet research
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| 13) |
General Topic Review and Exam Preparation |
Lecture Books and Notes, reading suggestions, Internet research
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| 14) |
Final exam |
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| Course Notes / Textbooks: |
Herhangi bir zorunlu kaynak olmamakla birlikte, yardımcı kaynaklar ve ders sunumları esastır.
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| References: |
• Canan Çetin - Temel İşletmeciliğe Giriş
• Hasan Tutar – Meslek Yüksekokulları için İşletme Yönetimi
• İsmet Mucuk – Temel İşletmecilik Bilgileri
Genel İşletme, Rıdvan Karalar ve Diğerleri,Eskişehir: Anadolu Üniversitesi, 2006
Genel İşletmecilik Bilgileri, Halil Can ve Diğerleri, Ankara : Siyasal,2005
Girişimcinin El Kitabı, Rıchard Luecke, İş Bankası Yay.,2008
International Management, Richard Mead, Tim G. Andrews, John Wiley, 2009
Introduction to Business, Betty J. Brown, John E. Clow ,McGraw-Hills: 2008
İnsan Kaynakları Yönetimi,Tuğray Kaynak ve Diğerleri, İstanbul: Dönence Basım Yayın, 2000.
İnsan Kaynakları Yönetimi,Zeyyat Sabuncuoğlu, Bursa: Ezgi, 2000.
İşletme Yöneticiliği, Tamer Koçel, İstanbul : Beta, 2003
İşletmede İnsan Davranışı, Keith Davis, İstanbul: 1977
Modern İşletmecilik, İsmet Mucuk, İstanbul: Türkmen Kitabevi, 2005.
Pazarlama Dehası, Peter Fisk, Marka Yayınları, İstanbul, Eylül 2006
Pazarlama İlkeleri, Prof. Dr. Mehmet Karafakioğlu, Literatür Yayınları, İstanbul:2006
Pazarlama İlkeleri,İsmet Mucuk, İstanbul: Türkmen Kitabevi, 2006.
Pazarlama, Prof. Dr. Cemal Yükselen, Detay Yayıncılık, Ankara, 2008
Principles of Management, Ellen A. Benowitz, Hungry Minds, 2001
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(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )
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Programme Learning Outcomes |
Contribution Level (from 1 to 5) |
1) |
Explains the basic, theoretical and practical knowledge of International and National Civil Aviation and Cabin Services. |
3 |
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1.1 Basic information about aircraft and aircraft. |
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1.2 Has general information about aviation. |
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1.3 Have general information about airport planning. |
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1.4 Know the vehicles, equipment and related services used in airports. |
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1.5 Knows passenger services in terminal buildings. |
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1.6 Knows ticket sales issues. |
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1.7 Has knowledge about customer relations. |
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1.8 Have knowledge about fleet and tariff planning. |
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1.9 Have knowledge about cockpit and cabin crew planning. |
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1.10 Has knowledge about operation and dispatch management. |
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2) |
Interprets the philosophy of Civil Aviation and Cabin Services.
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3 |
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2.1 Knows teamwork and team spirit. |
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2.2 Acquires the ability to use theoretical and practical knowledge in the fields of Civil Aviation, Transportation Management, Cabin Services and other social sciences. |
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2.3 Interpret the concepts, developments and information related to Civil Aviation by means of Civil Aviation perspective. |
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3) |
Explains the basic and theoretical knowledge required by national and international civil aviation. |
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3.1 Interprets information about the country and the world aviation. |
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3.2 Explain basic aviation functions and processes. |
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3.3 Explain the international and national civil aviation authorities and their functions. |
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4) |
Applies the theoretical knowledge learned in business life for a semester. |
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4.1 To make and manage Aviation Ground Services. |
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4.2 Can plan cabin and cockpit teams |
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4.3 Ticket sales and check-in can do. |
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4.4 Communicates effectively with experts and non-experts within the aviation industry. |
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4.5 Manages Air Cargo operations. |
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5) |
Acquires the competencies defined as the institutional outcomes of Beykoz University on the basic level, inline with the expectations of business world and the society |
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5.1 They will have the skills of teamwork, empathy and listening, work with and manage individuals with different cultural and educational levels. |
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5.2 Takes responsibility and responsibility within the team and conducts independent work individually. |
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5.3 To perform a baseline level project about Aviation individually. |
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5.4 To take risk and responsibility to practice and use technology that bring innovation to Air Transport Management area. |
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5.5 To show entrepreneurial competence either individually or as a team member. |
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5.6 To determine vocational and personal learning requirements and to have sustainable development by using life long learning possibilities. |
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5.7 To evaluate baseline level of knowledge and abilities taken on the area of Aviation with a critical approach. |
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5.8 To lead people under his/her responsiblity for determining and providing their personal learning reqirements and for their career development. |
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5.9 To convey projects, opinions and solution offers of the problems that are performed about the Aviation to the experts and nonexperts by using written, verbal and visual communication instruments. |
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5.10 To follow information on the area and communicate with the colleagues by using a foreign language (English) minimum on A2 level of European Language Portfolio. |
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5.11 Using mother language on the C1 level of European Language Portfolio. |
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5.12 To have perfection for using computer on the baseline (upper) level of european computer driving licence and to use informatic and communication technologies as required. |
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5.13 To participate and support projects and activities for the social enviroment with the social responsibility awareness. |
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5.14 To act in accordance with the social, academic, cultural and ethic values in the stages of collecting information, performing and anouncing the results about Aviation area. |
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5.15 To have enough awareness on the subjects of universalism of social rights, social justice, and cultural values, and to respect the cultural differences. |
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5.16 To apply occupational health and safety, environmental protection, quality and continous improvement processes that are considered necessary for Civil Aviation Cabin Crew Service. |
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ECTS Information Package / Course Catalogue