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SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code Course Name Year Semester Theoretical Practical Credit ECTS
60314YETOS-ILT2396 Communication Skills 0 Spring 2 0 2 3
Course Type :
Cycle: Bachelor      TQF-HE:6. Master`s Degree      QF-EHEA:First Cycle      EQF-LLL:6. Master`s Degree
Language of Instruction: Turkish
Prerequisities and Co-requisities: N/A
Mode of Delivery: Face to face
Name of Coordinator: Instructor ÖZGE ARGÜDER SANDER
Dersin Öğretim Eleman(lar)ı:
Dersin Kategorisi:

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives: The purpose of this course is to enhance students’ effective communication skills. By addressing the history, fundamental concepts, types, forms, and dimensions of communication, the course aims to establish a strong foundation in both verbal and written communication. Additionally, it focuses on leadership, persuasion, appearance, personal image, and self-presentation as essential components of successful communication in personal, academic, and professional contexts. Students will gain knowledge and experience in utilizing communication tools and methods within strategic and sectoral applications. Topics such as social responsibility, crisis management, and corporate reputation will be explored, providing a practical perspective. Ultimately, the course seeks to improve students’ communication competencies, contributing to their professional and personal development.
Course Content: The course introduces students to the history, importance, and fundamental concepts of communication while exploring various forms of communication and sectoral applications. Additionally, it aims to develop effective communication skills by focusing on topics such as appearance, personal image, self-presentation, and leadership. Emphasis is also placed on communication tools and methods, as well as persuasion skills, contributing to students’ professional and personal development.

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
Knowledge (Described as Theoritical and/or Factual Knowledge.)
  1) This course introduces communication theories and models to provide students with a deeper understanding of communication processes. By integrating theoretical knowledge with contemporary examples from daily life and sectoral contexts, students gain both academic and practical perspectives. They learn fundamental concepts in areas such as public relations, corporate communication, marketing communication, and advertising, analyzing communication strategies in these fields. The course addresses communication as both a theoretical and applied discipline, contributing to the development of students critical thinking and problem-solving skills.
Skills (Describe as Cognitive and/or Practical Skills.)
  1) This course aims to help students comprehend communication theories and transform them into practical applications. Topics such as crisis management, corporate social responsibility, public relations tools, and communication methods are explored both theoretically and practically. Students learn the theoretical foundations of tools like press releases and social responsibility campaigns, which are reinforced through workshops and assignments. By analyzing real-world examples of successful crisis management and corporate social responsibility, students enhance their analytical thinking and creative problem-solving skills. By the end of the course, students will have acquired the ability to translate theoretical knowledge into practical competencies, preparing them for professional applications.
Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
  1) As part of this course, students are required to prepare a written project and present it to the class to enhance their ability to work independently and take responsibility. This process helps students develop their communication and writing skills, enabling them to express their ideas in a structured manner. Additionally, by presenting their projects to an audience, they improve their presentation skills and build confidence in public speaking. Through this assignment, students learn to take individual responsibility and acquire effective communication skills that will benefit them in their future professional or academic endeavors. The project aims to support both their personal and professional development.
  2) In the Communication Skills course, lessons are delivered through presentations supported by examples to enhance students' learning experience. Recommended textbooks are provided to deepen their understanding of the subjects and enrich the course content. To evaluate students' learning levels and mastery of the topics, formal exams and quizzes are conducted. These assessments serve as a systematic approach to measure students' academic performance and contribute to their overall learning process.
  3) Students who take this course develop the ability to communicate effectively and accurately. This includes mastering both verbal and written communication techniques, enabling them to express their messages clearly, concisely, and appropriately. Additionally, they learn to understand communication processes, use communication tools effectively, and adhere to communication norms in various contexts.

Weekly Course Schedule

Week Subject
Materials Sharing *
Related Preparation Further Study
1) Definition, importance and history of communication.
2) Types, forms, levels and dimensions of communication.
3) Basic concepts and principles of communication.
4) Sectoral areas in communication : Public Relations, Corporate Communication, Marketing Communication and Advertising.
5) Communication Tools and Methods / Press Release Workshop.
6) Practical Applications of Communication: Corporate Identity, Corporate Image, Corporate Crisis, Corporate Reputation.
7) The 11 Golden Rules Of Communication : Principles that are essential for establishing effective communication (such as aligning with values, showing respect for the culture of the target audience, exceeding expectations to make a difference, adopting a results-oriented approach) are discussed in detail.
8) Midterm
9) The principles, psychological foundations, and strategies of persuasion in communication. The role of persuasion in shaping beliefs, attitudes, and behaviors will be analyzed. The theoretical framework will draw on the works of Prof. Dr. Çiğdem Kağıtçıbaşı, particularly her insights on individual-society dynamics, and Robert Cialdini’s six principles of persuasion. Students will explore the application of persuasion techniques in everyday life, leadership, public speaking, and marketing, supported by real-life examples. Ethical considerations, such as the distinction between persuasion and manipulation, will also be emphasized. Through discussions, case studies, and practical exercises, students will develop the ability to apply effective persuasion strategies while maintaining ethical integrity.
10) The essential role of communication in becoming a leader or opinion leader. Students will learn how effective communication strategies help leaders inspire, motivate, and build trust within their teams or communities. The lesson will address key topics, including charismatic communication, storytelling, active listening, and managing conflicts through transparent and empathetic dialogue. Additionally, the ethical responsibilities of opinion leaders and the influence of social media in modern opinion leadership will be discussed. By the end of the session, students will gain a deeper understanding of how strong communication skills contribute to effective leadership and societal impact.
11) This course module will explore the critical role of effective presentations in communication and equip students with the skills to create and deliver engaging and impactful presentations. The lesson covers all stages of the presentation process, from planning (structuring content and organizing ideas) to delivery techniques such as verbal and nonverbal communication (body language, tone of voice, and eye contact). The aim is to help students overcome public speaking anxiety and strengthen their communication skills, building confidence for both professional and social contexts. Mastering the art of presentation enhances personal expression and serves as a powerful tool for creating meaningful connections with audiences.
12) The critical roles of appearance, personal image, and self-presentation in communication will be explored. Students will learn about the importance of first impressions and the impact of elements such as body language, clothing style, posture, and tone of voice on communication. Additionally, methods and strategies for effectively representing oneself in professional and social settings will be discussed. Emphasizing that visual communication is as powerful as verbal and written communication, the course will provide examples and practical exercises to help students consciously manage their self-presentation.
13) End-of-term project presentations
14) End-of-term project presentations.
*These fields provides students with course materials for their pre- and further study before and after the course delivered.

Recommended or Required Reading & Other Learning Resources/Tools

Course Notes / Textbooks:
References: - Çiğdem Kağıtçıbaşı, Yeni İnsan ve İnsanlar, Evrim Yayınları, 2004.
- Ünsal Oskay, İletişimin ABC’si, İnkilap Yayınları, 2020.
- İrfan Erdoğan, İletişimi Anlamak, Erk Yayınevi, 2005.
- Aysel Aziz, İletişime Giriş, Nobel Akademik Yayıncılık, 2008.
- Joe Navarro, Beden Dili Sözlüğü,Alfa Yayıncılık, 2019.
- Nazife Güngör, İletişim Kuramlar ve Yaklaşımlar, Siyasal Kitabevi, 2022
- Nazife Güngör, İletişime Giriş, Siyasal Kitabevi, 2021
- Filiz Peltekoğlu, Halkla İlişkiler Nedir?, Beta Yayınları, 1998

DERS ÖĞRENME ÇIKTILARI - PROGRAM ÖĞRENME ÇIKTILARI İLİŞKİSİ

Contribution of The Course Unit To The Programme Learning Outcomes

Ders Öğrenme Çıktıları (DÖÇ)

1

2

3

4

5

Program Öğrenme Çıktıları (PÖÇ)
1) Knowledge in mathematics, natural sciences, basic engineering, and software engineering–specific subjects; and the ability to use this knowledge in solving complex engineering problems.
2) Ability to identify, formulate, and analyze complex engineering problems by applying knowledge of basic sciences, mathematics, and engineering, while taking into account the relevant UN Sustainable Development Goals.
3) Ability to design creative solutions to complex engineering problems; ability to design complex systems, processes, devices, or products in a way that meets present and future needs, while considering realistic constraints and conditions.
4) Ability to select and use appropriate techniques, resources, and modern engineering and informatics tools—including prediction and modeling—for the analysis and solution of complex engineering problems, with an awareness of their limitations.
5) Ability to use research methods—including literature review, experimental design, experimentation, data collection, analysis, and interpretation of results—for the investigation of complex engineering problems.
6) Knowledge of the impacts of engineering practices on society, health and safety, economy, sustainability, and the environment within the scope of the UN Sustainable Development Goals; awareness of the legal consequences of engineering solutions.
7) Knowledge of ethical responsibility and conduct in accordance with the principles of the engineering profession; awareness of acting impartially, without discrimination, and embracing diversity.
8) Ability to work effectively, individually and as a member or leader of intra-disciplinary and multi-disciplinary teams (face-to-face, remote, or hybrid).
9) Ability to communicate effectively on technical subjects, orally and in writing, by taking into account the diverse characteristics of the target audience (such as education, language, and profession).
10) Knowledge of business practices such as project management and economic feasibility analysis; awareness of entrepreneurship and innovation.
11) An ability to engage in lifelong learning, including independent and continuous learning, to adapt to new and emerging technologies, and to critically evaluate technological changes.

SECTION III: RELATIONSHIP BETWEEN COURSE UNIT AND COURSE LEARNING OUTCOMES (CLOs)

Level of Contribution of the Course to PLOs

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Programme Learning Outcomes Contribution Level (from 1 to 5)
1) Knowledge in mathematics, natural sciences, basic engineering, and software engineering–specific subjects; and the ability to use this knowledge in solving complex engineering problems.
2) Ability to identify, formulate, and analyze complex engineering problems by applying knowledge of basic sciences, mathematics, and engineering, while taking into account the relevant UN Sustainable Development Goals.
3) Ability to design creative solutions to complex engineering problems; ability to design complex systems, processes, devices, or products in a way that meets present and future needs, while considering realistic constraints and conditions.
4) Ability to select and use appropriate techniques, resources, and modern engineering and informatics tools—including prediction and modeling—for the analysis and solution of complex engineering problems, with an awareness of their limitations.
5) Ability to use research methods—including literature review, experimental design, experimentation, data collection, analysis, and interpretation of results—for the investigation of complex engineering problems.
6) Knowledge of the impacts of engineering practices on society, health and safety, economy, sustainability, and the environment within the scope of the UN Sustainable Development Goals; awareness of the legal consequences of engineering solutions.
7) Knowledge of ethical responsibility and conduct in accordance with the principles of the engineering profession; awareness of acting impartially, without discrimination, and embracing diversity.
8) Ability to work effectively, individually and as a member or leader of intra-disciplinary and multi-disciplinary teams (face-to-face, remote, or hybrid).
9) Ability to communicate effectively on technical subjects, orally and in writing, by taking into account the diverse characteristics of the target audience (such as education, language, and profession).
10) Knowledge of business practices such as project management and economic feasibility analysis; awareness of entrepreneurship and innovation.
11) An ability to engage in lifelong learning, including independent and continuous learning, to adapt to new and emerging technologies, and to critically evaluate technological changes.

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Teaching and Learning Methods defined at the Programme Level
Teaching and Learning Methods Defined for the Course
Lectures
Discussion
Demonstration
Reading
Homework
Project Preparation
Individual and Group Work
Active Participation in Class

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Aassessment and evaluation Methods defined at the Programme Level
Assessment and Evaluation Methods defined for the Course
Midterm
Presentation
Quiz
Homework Evaluation

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods # of practice per semester Level of Contribution
Quizzes 1 % 10.00
Homework Assignments 1 % 10.00
Midterms 1 % 25.00
Semester Final Exam 1 % 50.00
Active Participation in Class 1 % 5.00
Total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
Total % 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE