International Trade and Finance (English)

USEFUL INFORMATION, RESOURCES & SERVICES FOR STUDENTSUSEFUL LINKS AND DOCUMENTS ADITIONAL & SUPPORTING INFORMATION

SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code	Course Name	Year	Semester	Theoretical	Practical	Credit	ECTS
61041MEEOZ-CAM0203	Ground Services	0	Spring	2	0	2	5

Course Type :
Cycle:	Bachelor TQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Language of Instruction:	English
Prerequisities and Co-requisities:	N/A
Mode of Delivery:	Face to face
Name of Coordinator:	Dr. Öğr. Üyesi MELİKE MEHVEŞ PAMUK
Dersin Öğretim Eleman(lar)ı:	Dr. Öğr. Üyesi MELİKE MEHVEŞ PAMUK
Dersin Kategorisi:	Programme Specific

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives:

The aim of this lecture is to teach the students; gound services which are given to the planes, ground services companies, the equipment and the vehicles which are used for ground services and the services which are given by airport administration.

Course Content:

In this course the students will learn; ground services; representation, load/weight control & communication, ULD Control, Passenger & Baggage services, Cargo & Mail, Ramp, Aircraft Cleaning, Fuel & Oil, Airplane Line Maintenanace, Flight Operation & Crew Management, Land Transportation, Catering, Surveillance, Airplane Security, Ground Services Companies, A,B,C Group Working Permissions, Fallow -Me Vehicles & Marshalling, Passenger Bridges, FOD Cleaning, Grass Struggle, Birds & Wild life Struggles, Snow Cleaning, ARFF and SLOT Assignment.

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:



Knowledge *(Described as Theoritical and/or Factual Knowledge.)*
1) The student knows ground service activities in airport
2) the student knows A.B.C Class Working Permits of Ground Service Companies.
3) The student knows, the regulations about A.B.C Class Working Permits of Ground Service Companies
4) The student knows Airport Equipments and vehicles.
5) The student knows Follow-Me vehicles and Marshalling activities.
6) The student knows Passenger Bridges and Safedock Docking Systems.
7) The student knows Struggle with Birds and wild life in airports.
8) The student knows Airport FOD cleaning and grass struggle.
9) The student knows Struggle with snow in airports,
10) The student knows Aircraft Rescue and Fire Fighting (ARFF) in airports.
11) Te student knows SLOT Assignments of an airport.
Skills *(Describe as Cognitive and/or Practical Skills.)*
Competences *(Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)*

Weekly Course Schedule

Week	Subject	Materials Sharing *
		Related Preparation	Further Study
1)	Ground Service Activities: Representation, Load/Weight Control & Communication, ULD, Passenger and Baggage Control, Cargo and Mail, Ramp, Aircraft Cleaning	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
1)
2)	Ground Service Activities: Fuel & Oil, Airplane Line Maintenance,, Flight Operations & Crew Management, Land Transportation, Catering, Surveillance, Airplane Security	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
3)	A.B.C Class Working Permits of Ground Service Companies	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
4)	Regulations for Working Permits of Service Companies.	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı
4)			Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
5)			Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
5)	Airport Equipments and vehicles.	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
6)	Follow-Me vehicles and Marshalling activities.	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı
7)	Passenger Bridges and Safedock Docking Systems.	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
8)	Midterm Exam	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
9)	Struggle with Birds and wild life in airports.	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
10)	Airport FOD cleaning and grass struggle.	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
11)	Struggle with snow in airports,	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
12)	Aircraft Rescue and Fire Fighting (ARFF) in airports.	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
13)	SLOT Assignments of an airport.	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU
14)	Visit an airport	* Ground Services Regulations.pptx Güray Tezer * Airport ground handling.Mike Odias.pptx * Aircraft ground handling.Akash Deep Nair.pptx * 01_a Havas Tanıtım .DAT * ÇELEBİ Ground Services, * TGS Ground Services * SHGM-DGCA Regulations & Instructions. "Yer Hizmetleri", SHGM * Ramp Hizmetleri, SHGM * HAVAŞ Havalanları Yer Hizmetleri Müjdat Yeten.ppt * THY -Yer Hizmetleri El Kitabı	Airport Handling Manual SHGM SHY 22 SHGM SHY YOLCU

*These fields provides students with course materials for their pre- and further study before and after the course delivered.

DERS ÖĞRENME ÇIKTILARI - PROGRAM ÖĞRENME ÇIKTILARI İLİŞKİSİ

Contribution of The Course Unit To The Programme Learning Outcomes

Ders Öğrenme Çıktıları (DÖÇ)	1	2	3	4	5	6	7	8	9	10	11
Program Öğrenme Çıktıları (PÖÇ)
1) To improve analytical thinking, problem solving in organizational issues, time management, self-discipline and communication skills
2) To learn and use the basic information, concepts and theories required in the field of international trade and finance
3) Except the core subjects of the business, to have knowledge about leadership, behavioral sciences, communication and entrepreneurship; in the field of service, mathematics, statistics, law, operations research, information processing and management information systems
4) To have awareness for ethical and social responsivity
5) Ability by supporting the learnt courses with quantitative and qualitative data; and by using verbal and visual communication means, to transfer them to the groups within and outside the group in a systematical and effective way
6) To be able to evaluate the norms and standards present in the works in which responsibility in a critical point of view are taken
7) Ability to develop strategical, innovative and entrepreneurial ideas
8) Ability to acquire competence of managing the change
9) To show development personally and socially with and awareness for lifelong learning
10) To follow advanced technologies and developments about digital transformation
11) To have cultural awareness and to be able to transfer this to the groups within and outside the field
12) To have awareness about citizenship competency
13) To acquire communication in a Foreign Language (English) competence defined on the level of at least B1 in European Language Portfolio. (In programs whose medium of instruction is English, on the level of B2/B2+)

SECTION III: RELATIONSHIP BETWEEN COURSE UNIT AND COURSE LEARNING OUTCOMES (CLOs)

Level of Contribution of the Course to PLOs

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Programme Learning Outcomes	Contribution Level (from 1 to 5)
1)	To improve analytical thinking, problem solving in organizational issues, time management, self-discipline and communication skills
2)	To learn and use the basic information, concepts and theories required in the field of international trade and finance
3)	Except the core subjects of the business, to have knowledge about leadership, behavioral sciences, communication and entrepreneurship; in the field of service, mathematics, statistics, law, operations research, information processing and management information systems
4)	To have awareness for ethical and social responsivity
5)	Ability by supporting the learnt courses with quantitative and qualitative data; and by using verbal and visual communication means, to transfer them to the groups within and outside the group in a systematical and effective way
6)	To be able to evaluate the norms and standards present in the works in which responsibility in a critical point of view are taken
7)	Ability to develop strategical, innovative and entrepreneurial ideas
8)	Ability to acquire competence of managing the change
9)	To show development personally and socially with and awareness for lifelong learning
10)	To follow advanced technologies and developments about digital transformation
11)	To have cultural awareness and to be able to transfer this to the groups within and outside the field
12)	To have awareness about citizenship competency
13)	To acquire communication in a Foreign Language (English) competence defined on the level of at least B1 in European Language Portfolio. (In programs whose medium of instruction is English, on the level of B2/B2+)

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)

Teaching and Learning Methods defined at the Programme Level	Teaching and Learning Methods Defined for the Course
Lectures
Discussion
Homework
Brain Storming
Questions Answers

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)

Aassessment and evaluation Methods defined at the Programme Level	Assessment and Evaluation Methods defined for the Course
Midterm
Final Exam
Quiz

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods	# of practice per semester	Level of Contribution
Quizzes	1	% 10.00
Homework Assignments	1	% 10.00
Midterms	1	% 30.00
Semester Final Exam	1	% 50.00
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
Total		% 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE

WORKLOAD OF TEACHING & LEARNING ACTIVITIES
Teaching & Learning Activities	# of Activities per semester	Duration (hour)	Total Workload
Course	14	3	42
Laboratory	0	0	0
Application	0	0	0
Special Course Internship (Work Placement)	0	0	0
Field Work	0	0	0
Study Hours Out of Class	0	0	0
Presentations / Seminar	0	0	0
Project	0	0	0
Homework Assignments	1	1	1
Total Workload of Teaching & Learning Activities	-	-	43
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES
Assesment & Evaluation Activities	# of Activities per semester	Duration (hour)	Total Workload
Quizzes	1	1	1
Midterms	1	1	1
Semester Final Exam	1	1	1
Total Workload of Assesment & Evaluation Activities	-	-	3
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities)			46
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h)			5

Course Notes / Textbooks:	* Ground Handling Services, Anadolu University * Presentations and notes provided by lecturer * Airport Handling Manual (AHM), IATA * Airport ground handling, Mike Odias * Aircraft ground handling, Akash Deep Nair * SHGM-DGCA Regulations & Instructions
References:	* Ground Handling Services, Anadolu University * Presentations and notes provided by lecturer * Airport Handling Manual (AHM), IATA * Airport ground handling, Mike Odias * Aircraft ground handling, Akash Deep Nair * SHGM-DGCA Regulations & Instructions