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SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code Course Name Year Semester Theoretical Practical Credit ECTS
70413METXZ-MTL0042 E-Commerce and Logistics 1 Spring 3 0 3 8
Course Type : Compulsory
Cycle: Master      TQF-HE:7. Master`s Degree      QF-EHEA:Second Cycle      EQF-LLL:7. Master`s Degree
Language of Instruction: Turkish
Prerequisities and Co-requisities: N/A
Mode of Delivery: Face to face
Name of Coordinator: Dr. Öğr. Üyesi DERYA SAATÇIOĞLU
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SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives: The aim of this course is to introduce the students with the basic principles of e-commerce and to provide a road map for the successful realization of the logistics processes in e-commerce. To achieve this goal, clear learning objectives for each week's topics are set and summarized below. These goals are based on a synthesis of academic and professional advice on the knowledge and skill set required for success in this field.
Course Content: This course includes topics such as the definition and scope of e-commerce, e-commerce business models, e-commerce infrastructure, security and payment systems, last mile delivery, reverse logistics process in e-commerce, customer satisfaction in e-commerce logistics processes.

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
Knowledge (Described as Theoritical and/or Factual Knowledge.)
  1) In this course, students will be able to explain the history of e-commerce and the basic concepts of e-commerce.
  2) In this course, students will be able to identify the elements of e-commerce infrastructure.
  3) In this course, students will be able to define and compare e-commerce business models.
  4) In this course, students will will be able to explain the last mile delivery solutions.
  5) In this course, students will be able to analyze the reverse logistics process in e-commerce.
  6) In this course, students will be able to define the elements that are important for customer satisfaction in logistics processes in e-commerce.
Skills (Describe as Cognitive and/or Practical Skills.)
Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)

Weekly Course Schedule

Week Subject
Materials Sharing *
Related Preparation Further Study
1) Introductions, Syllabus & Class Expectations; An overview of “E-commerce and Logistics” course.
2) Definition and Scope of E-commerce
3) E-commerce Business Models
4) E-commerce Infrastructure, Security and Payment Systems
5) Last Mile Delivery
6) Last Mile Delivery / Future Solutions
7) Reverse Logistics Process in E-commerce
8) Midterm Exam
9) Customer Satisfaction in Logistics Processes in E-commerce
10) Case Studies
11) Speaker from E-commerce Industry
12) Speaker from E-commerce Industry
13) Article Review, Project Presentations
14) Article Review, Project Presentations
*These fields provides students with course materials for their pre- and further study before and after the course delivered.

Recommended or Required Reading & Other Learning Resources/Tools

Course Notes / Textbooks: Deborah L. Bayles, E-commerce Logistics & Fulfillment, 2001, Prentice Hall.
Şule Özmen, Ağ Ekonomisinde Yeni Ticaret Yolu - E-Ticaret, 2013, İstanbul Bilgi Üni. Yayınları
Gazanfer Erbaşlar, Şükrü Dokur, Elektronik Ticaret, 2016, Nobel Yayın Dağıtım.
References:

SECTION III: RELATIONSHIP BETWEEN COURSE UNIT AND COURSE LEARNING OUTCOMES (CLOs)

(The matrix below shows how the course learning outcomes (CLOs) associates with programme learning outcomes (both KPLOs & SPLOs) and, if exist, the level of quantitative contribution to them.)

Relationship Between CLOs & PLOs

(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )
CLOs/PLOs KPLO 1 KPLO 2 KPLO 3 KPLO 4
1 2 1 2 3 4 5 1 2 1 2 3 4 5 6
CLO1
CLO2
CLO3
CLO4
CLO5
CLO6

Level of Contribution of the Course to PLOs

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Programme Learning Outcomes Contribution Level (from 1 to 5)
1) Explains the basic and theoretical knowledge required in international trade and logistics. 5
2) Improves the vision of problem solving by taking advantage of the case method in different areas of international trade and logistics. 5
3) Can use the theoretical knowledge in scientific research and decision making with efficiency and reports the results with an analytical approach. 5
4) In addition to the bachelor level competencies already acquired, s/he acquires the competencies that develop by the expectations of business world and the society defined as the institutional outcomes of our university on the professional level in business and/or academic life. 5

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Teaching and Learning Methods defined at the Programme Level
Teaching and Learning Methods Defined for the Course
Lectures
Discussion
Case Study
Problem Solving
Demonstration
Views
Laboratory
Reading
Homework
Project Preparation
Thesis Preparation
Peer Education
Seminar
Technical Visit
Course Conference
Brain Storming
Questions Answers
Individual and Group Work
Role Playing-Animation-Improvisation
Active Participation in Class

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Aassessment and evaluation Methods defined at the Programme Level
Assessment and Evaluation Methods defined for the Course
Midterm
Presentation
Final Exam
Quiz
Report Evaluation
Homework Evaluation
Oral Exam
Thesis Defense
Jury Evaluation
Practice Exam
Evaluation of Implementation Training in the Workplace
Active Participation in Class
Participation in Discussions

Relationship Between CLOs & Teaching-Learning, Assesment-Evaluation Methods of the Course

(The matrix below shows the teaching-learning and assessment-evaluation methods designated for the course unit in relation to the course learning outcomes.)
LEARNING & TEACHING METHODS
COURSE LEARNING OUTCOMES
ASSESMENT & EVALUATION METHODS
CLO1 CLO2 CLO3 CLO4 CLO5 CLO6
-Lectures -Midterm
-Discussion -Presentation
-Case Study -Final Exam
-Problem Solving -Quiz
-Demonstration -Report Evaluation
-Views -Homework Evaluation
-Laboratory -Oral Exam
-Reading -Thesis Defense
-Homework -Jury Evaluation
-Project Preparation -Practice Exam
-Thesis Preparation -Evaluation of Implementation Training in the Workplace
-Peer Education -Active Participation in Class
-Seminar - Participation in Discussions
-Technical Visit
-Course Conference
-Brain Storming
-Questions Answers
-Individual and Group Work
-Role Playing-Animation-Improvisation
-Active Participation in Class

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods # of practice per semester Level of Contribution
Total %
PERCENTAGE OF SEMESTER WORK % 0
PERCENTAGE OF FINAL WORK %
Total %

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE

WORKLOAD OF TEACHING & LEARNING ACTIVITIES
Teaching & Learning Activities # of Activities per semester Duration (hour) Total Workload
Course 14 3 42
Laboratory 0 0 0
Application 0 0 0
Special Course Internship (Work Placement) 0 0 0
Field Work 0 0 0
Study Hours Out of Class 0 0 0
Presentations / Seminar 0 0 0
Project 0 0 0
Homework Assignments 1 30 30
Total Workload of Teaching & Learning Activities - - 72
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES
Assesment & Evaluation Activities # of Activities per semester Duration (hour) Total Workload
Quizzes 2 20 40
Midterms 1 40 40
Semester Final Exam 1 60 60
Total Workload of Assesment & Evaluation Activities - - 140
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) 212
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) 8