SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code	Course Name	Year	Semester	Theoretical	Practical	Credit	ECTS
60413YEEOS-MNG2377	Quality Management Systems	4	Fall	2	0	2	3

Course Type :	University Elective
Cycle:	Bachelor      TQF-HE:6. Master`s Degree      QF-EHEA:First Cycle      EQF-LLL:6. Master`s Degree
Language of Instruction:	English
Prerequisities and Co-requisities:	N/A
Mode of Delivery:	E-Learning
Name of Coordinator:	Instructor ÖMER ÖZKAN
Dersin Öğretim Eleman(lar)ı:	Instructor ÖMER ÖZKAN Dr. Öğr. Üyesi HÜSNİYE FIRAT
Dersin Kategorisi:	Competency Development (University Elective)

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives:

This course is designed to enhance students' awareness of quality assurance approaches and standards, to provide the students with deeply understanding the principles and requirements of standardization, certification, accreditation, and quality in foreign trade as an integrated approach to increasing the competitiveness of goods and services, achieving the fair competition among traders, and protecting the domestic consumers. Importance and obligation of quality in foreign trade; international quality institutions; fundamentals; standards; accreditation; market controlling; Quality Management System Standards (ISO 9001, 14001, 27001 and others

Course Content:

Globalization, Quality and Standards - Defining Standards and Quality - The National Quality System Economic Impact and Effect of Quality and Standards - Functions of Standards - Positive and Negative Economic Effects of Standards, The Impact of Standards on Economic Growth - The Impact of Standards on International Trade - Standards and Quality as an Entry Point for SMEs Roles of the Private and Public Sectors - Coordination Mechanisms for Technology Adoption - Government Involvement in Standardization – International, Regional and National Standards Bodies - The WTO Agreement on Technical Barriers to Trade (TBT) and Trade Facilitation Agreement (TFA) International Coordination in Standardization, The Need for International Recognition of National Accreditation Systems and International Recognition of National Metrology Institutes. Trademark, Patent, Utility Model and Geographical Indication, Evaluating Compliance With Standards: The Conformity Assessment Framework - Certification - Testing, Calibration, Inspection, Accreditation CE Marking, How is ISO working?, Types Of ISO Publications, Key Principles In ISO Standard Development, What Are The United Nations Sustainable Development Goals?, How ISO Standards Help Meet The SDG’s What is the Management System Standards (MSS), Types of MSS, What’s The Difference Between 'Type A' And 'Type B' MSS?, The High-Level Structure (HLS) on ISO Standard ISO Quality Management Standards Principles, ISO 9000 standart series Integrated Management Systems ISO 45001 Occupational Health & Safety Management Systems

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:

Knowledge (Described as Theoritical and/or Factual Knowledge.)

Skills (Describe as Cognitive and/or Practical Skills.)

Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)

1) 1. Have a knowledge understanding of the international standards to facilitate trade through harmonization of standards 2. Describe how to align regional approach to dealing with sanitary measures and technical barriers to trade issues with WTO norms 3. Recognize and use major challenges to successful implementation of quality assurance approaches 4. Recognize accredited institutions of certification such as Certification Institution for Quality System, Certification Institution for Products, for Laboratory of Quality Tests, Certification Institution for Personal and Certification Institution for Technical Inspection and understand their role in foreign trade 5. Demonstrate to use of regulations to protect the consumers based on international practices for quality, safety and conformity assessment 6. Demonstrate to use of relevant standards for the production of quality goods in a region to facilitate industry competitiveness

Weekly Course Schedule

Week	Subject	Materials Sharing *
		Related Preparation	Further Study
1)	Globalization, Quality and Standards - Defining Standards and Quality - The National Quality System
2)	Economic Impact and Effect of Quality and Standards - Functions of Standards - Positive and Negative Economic Effects of Standards ,The Impact of Standards on Economic Growth - The Impact of Standards on International Trade - Standards and Quality as an Entry Point for SMEs
3)	Roles of the Private and Public Sectors - Coordination Mechanisms for Technology Adoption - Government Involvement in Standardization – International, Regional and National Standards Bodies - The WTO Agreement on Technical Barriers to Trade (TBT) and Trade Facilitation Agreement (TFA)
4)	International Coordination in Standardization, The Need for International Recognition of National Accreditation Systems and International Recognition of National Metrology Institutes.
5)	Trademark, Patent, Utility Model and Geographical Indication, Evaluating Compliance With Standards: The Conformity Assessment Framework - Certification - Testing, Calibration, Inspection, Accreditation
6)	CE Marking, How is ISO working?, Types Of ISO Publications, Key Principles In ISO Standard Development, What Are The United Nations Sustainable Development Goals?, How ISO Standards Help Meet The SDG’s
7)	What is the Management System Standards (MSS), Types of MSS, What’s The Difference Between 'Type A' And 'Type B' MSS?, The High-Level Structure (HLS) on ISO Standard
8)	Midterm Exam
9)	ISO Quality Management Standards Principles, ISO 9000 standart series
10)	Integrated Management Systems
11)	ISO 9001:2015 Quality Management System
12)	ISO/IEC 27001 Informatıon Securıty Management
13)	ISO 14001:2015 Environmental management systems
14)	ISO 45001 Occupational Health & Safety Management Systems

*These fields provides students with course materials for their pre- and further study before and after the course delivered.

Recommended or Required Reading & Other Learning Resources/Tools

Course Notes / Textbooks:
References:

SECTION III: RELATIONSHIP BETWEEN COURSE UNIT AND COURSE LEARNING OUTCOMES (CLOs)

(The matrix below shows how the course learning outcomes (CLOs) associates with programme learning outcomes (both KPLOs & SPLOs) and, if exist, the level of quantitative contribution to them.)

Relationship Between CLOs & PLOs

(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )

CLOs/PLOs	KPLO 1	KPLO 2				KPLO 3										KPLO 4				KPLO 5
	1	1	2	3	4	1	2	3	4	5	6	7	8	9	10	1	2	3	4	1	2	3	4	5	6	7	8	9	10	11	12
CLO1

Level of Contribution of the Course to PLOs

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Programme Learning Outcomes	Contribution Level (from 1 to 5)
1)	Uses and applies theoretical and applied sciences in the field of basic science subjects for the solution of computer engineering problems.
	1.1 Has sufficient knowledge in mathematics, science, computer science and computer engineering; use theoretical and applied knowledge in these fields together to solve computer engineering problems
2)	Analyzes computer engineering applications, designs and develops models to meet specific requirements under realistic constraints and conditions. For this purpose, selects and uses appropriate methods, tools and technologies.
	2.1 Identify, define, formulate and solve complex computer engineering problems; for this purpose select and apply appropriate analytical and modeling methods
	2.2 Designs a complex computer and software based system, process, device or product to meet certain requirements under realistic constraints and conditions, including economics, environmental issues, sustainability, manufacturability, ethics, health, safety, social and political issues; For this purpose, it applies modern design methods.
	2.3 Selects and effectively uses modern techniques and tools and information technologies required for computer science and computer engineering applications.
	2.4 Designs and conducts experiments, collects data, analyzes and interprets the results for the study of computer science and computer engineering problems and research topics.
3)	Owns the competencies required by the constantly developing field of computer engineering and the global competitive environment.
	3.1 Works effectively individually and in multi-disciplinary teams, takes responsibility.
	3.2 Accesses the information and for this purpose searches for resources, uses databases and other information resources.
	3.3 Awares of the necessity of lifelong learning, follows developments in science and technology and renews itself continuously.
	3.4 Communicates effectively in Turkish, both orally and in writing, has at least one foreign language knowledge at the level of European Language Portfolio B1.
	3.5 Manage projects, has conscious of workplace practices, employee health, environmental and work safety; aware of the legal consequences of engineering applications.
	3.6 Has awareness of the universal and social effects of engineering solutions and applications; has awareness of entrepreneurship and innovativeness and knowledgeable about contemporary issues.
	3.7 Has professional and ethical responsibility.
	3.8 Has information about the standards used in computer engineering applications.
	3.9 Has quality consciousness.
	3.10 Has the capacity to work in at least one of the important application areas of computer science and computer engineering.
4)	Applies the theoretical knowledge in business life during a semester.
	4.1 Experiences all processes in business life.
	4.2 Takes part in activities related to the field of education in a business operating in the field.
	4.3 Questions the application with theoretical knowledge.
	4.4 Compiles the knowledge and experience gained in the field.
5)	S/he acquires the competencies that develop by the expectations of business world and the society defined as the institutional outcomes of our university on the advanced level in relation with his/her field.
	5.1 Acquires the analyzing solving the problems and managing the conflicts.
	5.2 Participates as a team member and takes responsibility in the environments that require the solving of the conflicts and acts as a leader when necessary.
	5.3 Has awareness for ethical and social responsivity.
	5.4 By supporting the learnt courses with quantitative and qualitative data; and by using verbal and visual communication means, s/he transfers them to the groups within and outside his/her group in a systematical and effective way.
	5.5 Evaluates the norms and standards present in the works in which s/he takes responsibility in a critical point of view.
	5.6 Develops strategical, innovative and entrepreneurial ideas.
	5.7 Acquires competence of managing the change.
	5.8 Shows development personally and socially with and awareness for lifelong learning.
	5.9 Follows advanced technologies and developments about digital transformation.
	5.10 Has cultural awareness and s/he transfers this to the groups within and outside his/her field.
	5.11 Has awareness about citizenship competency.
	5.12 Acquires communication in a Foreign Language (English) competence defined on the level of at least B1 in European Language Portfolio. (In programs whose medium of instruction is English, on the level of B2/B2+).

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)

Teaching and Learning Methods defined at the Programme Level	Teaching and Learning Methods Defined for the Course
Lectures
Discussion
Case Study
Problem Solving
Demonstration
Views
Laboratory
Reading
Homework
Project Preparation
Thesis Preparation
Peer Education
Seminar
Technical Visit
Course Conference
Brain Storming
Questions Answers
Individual and Group Work
Role Playing-Animation-Improvisation
Active Participation in Class

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)

Aassessment and evaluation Methods defined at the Programme Level	Assessment and Evaluation Methods defined for the Course
Midterm
Presentation
Final Exam
Quiz
Report Evaluation
Homework Evaluation
Oral Exam
Thesis Defense
Jury Evaluation
Practice Exam
Evaluation of Implementation Training in the Workplace
Active Participation in Class
Participation in Discussions

Relationship Between CLOs & Teaching-Learning, Assesment-Evaluation Methods of the Course

(The matrix below shows the teaching-learning and assessment-evaluation methods designated for the course unit in relation to the course learning outcomes.)

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods	# of practice per semester	Level of Contribution
Quizzes	1	% 15.00
Homework Assignments	1	% 15.00
Midterms	1	% 20.00
Semester Final Exam	1	% 50.00
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
Total		% 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE