Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
Week |
Subject |
Materials Sharing * |
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Related Preparation |
Further Study |
1) |
. Communication Process
• Definition and characteristics of communication
• Purpose of Communication
• Elements of Communication |
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2) |
• Communication Types
Face to face communication
Vehicle Communication
Nonverbal Communication
Written communication
Symbolic Communication
Mass Communication |
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3) |
Operation of Communication Process
One-Way Communication
Two Way Communication |
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4) |
• Communication
Communication with One's Self
Interpersonal communication
Group Communication
Mass Communication
Organizational Communication |
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5) |
Barriers and Types of Interpersonal Communication |
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6) |
Ways to Overcome Communication Barriers |
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7) |
• Communication with the patient
Contact with Child Patient
Communication with the Individual with Health Problems
Communication with anger living patient
Communication with the Elderly Patient |
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8) |
Midterm |
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9) |
• Communication with Patient Relatives
Patient Relation Definition and Characteristics
Communicating with Anger and Panic
Communicating with the Relatives of the Lost (Near Dying) Patient
Points to be Considered in Communication with Patient Relatives
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10) |
• Communication with People with Disabilities
Communication with Individuals with Visual Problems
Communication with Individuals with Speech Problems
Communication with Individuals with Hearing Problems
Communication with Mentally Handicapped
Communication with Other Communication Problems
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11) |
• Communication in special cases
Communication in Disasters
Communication in Outbreaks
Communication in Accidents
Special considerations when communicating |
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12) |
Family communication |
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13) |
Recognition of community contributions to communication
Relationship between the public and health institutions |
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14) |
Overview |
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Course Notes / Textbooks: |
Öğretim Elemanı Anlatımı
İletişim Donanımları Cüceloğlu, Doğan
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References: |
1-Acar, N. V. (2006). Çocukla İletişim. In. Kuzgun, Y. (Eds.). İlköğretimde Rehberlik (6. basım pp. 155-169). Ankara. Nobel Yayın Dağıtım.
2.Akkoyun, F. (2005). Transaksiyonel Analiz. Psikolojide İşlemsel Çözümleme Yaklaşımı. Ankara. Nobel Yayın Dağıtım.
3.Dökmen, Ü. (2006). İletişim Çatışmaları ve Empati. Ankara. Sistem Yayıncılık
4.Egan, G. (1998) The Skilled Hepler. California. Brooks Cole Publishing.
5.Hortaçsu, N. (1997). İnsan İlişkileri. Ankara. İmge Kitabevi.
6.Kaya, A. (2010). Kişilerarası İlişkiler ve Etkili İletişim. Ankara. Pegem Akademi Yayıncılık.
7.Murphy, D. C., Dillon, C. (1998). Interviewing in Action. California. Brooks Cole Publishing.
8.Öğülmüş, S. (2006). Kişilerarası Sorun Çözme Becerileri ve Eğitimi. Ankara. Nobel Yayın Dağıtım.
9.Öner, U. (2006). Çatışma Çözme ve Arabuluculuk Eğitimi. In. Kuzgun, Y. (Eds.). İlköğretimde Rehberlik (6. basım pp. 189-234). Ankara. Nobel Yayın Dağıtım.
10.Özmen, A. (2009). Öfke ile Başa Çıkma. Ankara. Nobel Yayın Dağıtım.
11.Satir, V. (2001). İnsan Yaratmak. İstanbul. Beyaz Yayınları
12.Schopenhauer, A. (2012) Eristik Diyalektik. İstanbul. Sel Yayıncılık.
13.Taştan, N. (2006). Çatışma Çözme Eğitimi ve Akran Arabuluculuğu. Ankara. Nobel Yayın Dağıtım.
14.Telman, N., Ünsal, P. ( 2005). İnsan İlişkilerinde İletişim. İstanbul. Epsilon Yayıncılık.
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(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )
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Programme Learning Outcomes |
Contribution Level (from 1 to 5) |
1) |
Explain the information about social work application areas and social work theory. |
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1.1 Explain information about social policy and planning. |
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1.2 Define management in social service organizations. |
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1.3 Explain information about human behavior and social environment. |
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1.4 Explain interdisciplinary knowledge about social work practice in the fields of sociology, psychology and social psychology. |
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1.5 Explain the information in the field of social work legislation and basic law. |
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2) |
Define the risk groups. |
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2.1 Explain the causes of risk groups (children, elderly, disabled, family, women, group). |
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2.2 Explain the ability of counseling to family, women, children, young, disabled, elderly and their families |
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2.3 Dominate public law legislation, professional regulation and legislation, interpret and translate the legislation when necessary |
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2.4 Explain the intervention techniques for children, young, old, disabled, women and family in need of protection. |
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3) |
Applies the theoretical knowledge learned in business life for a half year. |
5 |
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3.1 Experience all processes in business life. |
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3.2 Takes part in the activities related to the field of education in an enterprise operating in its field. |
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3.3 Compares theoretical knowledge and application. |
5 |
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3.4 Comprehend the knowledge and experience in the field |
5 |
4) |
Gain the competencies defined as the institutional outcomes of our university at the basic level, developed in line with the expectations of the business world and society |
5 |
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4.1 Improves competency in doing business, problem solving and conflict management. |
5 |
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4.2 Gains leadership and teamwork competence. |
3 |
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4.3 Improves Ethical and Social Responsibility competence. |
4 |
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4.4 Improves written and verbal communication and interaction competence. |
3 |
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4.5 Gains the competence of Critical Thinking, Creative and Innovative Thinking. |
5 |
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4.6 Gains the competence to develop a strategic and entrepreneurial understanding. |
5 |
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4.7 Gains the competence of taking responsibility and making independent decisions |
5 |
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4.8 Gains the ability to manage change. |
5 |
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4.9 Learning to Learning shows competence in Personal and Social Development. |
5 |
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4.10 Gains competence to develop Global Perspective. |
3 |
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4.11 Improves the ability to use technology and digital competence. |
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4.12 Improves Cultural Consciousness and Expression competence. |
5 |
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4.13 Gains Social and Citizenship Competence. |
5 |
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4.14 Gains the competence to communicate in a Foreign Language (English) defined at least A2 level of the European Language Portfolio. |
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WORKLOAD OF TEACHING & LEARNING ACTIVITIES |
Teaching & Learning Activities |
# of Activities per semester |
Duration (hour) |
Total Workload |
Course |
14 |
2 |
28 |
Laboratory |
14 |
2 |
28 |
Application |
0 |
0 |
0 |
Special Course Internship (Work Placement) |
0 |
0 |
0 |
Field Work |
0 |
0 |
0 |
Study Hours Out of Class |
0 |
0 |
0 |
Presentations / Seminar |
0 |
0 |
0 |
Project |
0 |
0 |
0 |
Homework Assignments |
0 |
0 |
0 |
Total Workload of Teaching & Learning Activities |
- |
- |
56 |
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES |
Assesment & Evaluation Activities |
# of Activities per semester |
Duration (hour) |
Total Workload |
Quizzes |
2 |
4 |
8 |
Midterms |
1 |
4 |
4 |
Semester Final Exam |
1 |
4 |
4 |
Total Workload of Assesment & Evaluation Activities |
- |
- |
16 |
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) |
72 |
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) |
3 |