SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code	Course Name	Year	Semester	Theoretical	Practical	Credit	ECTS
51041METOZ-SHU0052	Operations Control and Dispatch Management	1	Spring	3	0	3	7

Course Type :	Compulsory
Cycle:	Associate      TQF-HE:5. Master`s Degree      QF-EHEA:Short Cycle      EQF-LLL:5. Master`s Degree
Language of Instruction:	Turkish
Prerequisities and Co-requisities:	N/A
Mode of Delivery:	Face to face
Name of Coordinator:	Instructor EBRU TEPEÇAM
Dersin Öğretim Eleman(lar)ı:	Instructor MELİKE MEHVEŞ PAMUK Instructor HANDE İPEK ARSLAN Instructor EBRU TEPEÇAM
Dersin Kategorisi:	Programme Specific

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives:

The student will learn the aviation operation. During this processwork design, planning, control and development will be tought.and the strategic operation mamagament, and the airlines applications will be mentioned.

Course Content:

Flight Operations and Dispeçerlik concepts and definitions.Operation of the regulatory activities of national and international institutions,The information provided in flight operations and document services, Aeronautical Information Publications, flight operations services and information provided in the document,Radio-watching expedition Assistant, flight operations services and information provided in the document, to examine the effects of weather events and practices, Introduction to Flight Planning and Dispatch permit, airlines, flight plans and flight operations and types of analysis and examination of the analysis of meteorological events Dispatch to flight and ATC flight plan preparation stage of the operational flight plan with the airlines through the application review sample, sample flight plans.

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:

Knowledge (Described as Theoritical and/or Factual Knowledge.)

1) 1 ing

2) 2 ing

3) 3 ing

4) 4 ing

5) 5 ing

6) ing

Skills (Describe as Cognitive and/or Practical Skills.)

Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)

Weekly Course Schedule

Week	Subject	Materials Sharing *
		Related Preparation	Further Study
1)	Flight operations activities and dispatcher
2)	Flight operations regulations agency
3)	Information service and document provided in flight operations,Aviation information broad casting
4)	Information ,services and documents provided in flight operations ,Radio Navigation Auxiliares
5)	Information,services and documents provided in the flight operation ,the effect of weather events on the flight
6)	Introduction the flight planning
7)	dispatch permit
8)	mid-term exam
9)	Flight plans and flight action analysis
10)	Flight action analysis
11)	Flight action analysis and meteorology
12)	Dispatch of flight
13)	ATC flight plan
14)	Airline flight operation practices and examples

*These fields provides students with course materials for their pre- and further study before and after the course delivered.

Recommended or Required Reading & Other Learning Resources/Tools

Course Notes / Textbooks:	Öğretmen ders notları,ICAO'nun konu ile ilgili uygulama ve yonetmelikleri ile SHGM'nın konu ile ilgili çıkardığı dökümanlar.
References:	IATA,ICAO,SHGM,EUROCONTROL

SECTION III: RELATIONSHIP BETWEEN COURSE UNIT AND COURSE LEARNING OUTCOMES (CLOs)

(The matrix below shows how the course learning outcomes (CLOs) associates with programme learning outcomes (both KPLOs & SPLOs) and, if exist, the level of quantitative contribution to them.)

Relationship Between CLOs & PLOs

(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )

CLOs/PLOs	KPLO 1						KPLO 2					KPLO 3							KPLO 4				KPLO 5
	1	2	3	4	5	6	1	2	3	4	5	1	2	3	4	5	6	7	1	2	3	5	1	2	3	4	5	6	7	8	9
CLO1
CLO2
CLO3
CLO4
CLO5
CLO6

Level of Contribution of the Course to PLOs

No Effect	1 Lowest	2 Low	3 Average	4 High	5 Highest

	Programme Learning Outcomes	Contribution Level (from 1 to 5)
1)	Explains the basic, institutional and practical information about national and international civil aviation services	3
	1.1 Knows passenger and ground services in airport terminal buildings.	3
	1.2 Knows the vehicles, equipment and related services used in ground operations of airports.	4
	1.3 Knows the ticket sales operations and calculations used in airlines.
	1.4 Have basic information about aircraft.	3
	1.5 Has knowledge about national and international civil aviation law.
	1.6 Has knowledge about national and international security management.
2)	Explains the basic and theoretical knowledge required by national and international civil airline enterprises and organizations.
	2.1 Has knowledge about country and world economy.
	2.2 Has knowledge about business management.
	2.3 Has knowledge about basic and airline marketing.
	2.4 Has knowledge about basic and civil aviation mathematical operations.
	2.5 Has basic accounting information.
3)	Explains the basic and theoretical knowledge required by national and international civil aviation institutions and organizations.	5
	3.1 Has knowledge about dispatch operations.	5
	3.2 Has knowledge about aviation cargo operations.	4
	3.3 Has information about airport terminal passenger services operations.	4
	3.4 Has knowledge about crew planning applied in airline companies.
	3.5 Have knowledge about logistics management and operations.
	3.6 Has knowledge about the management of national and international airlines.
	3.7 -	4
4)	Applies the theoretical knowledge learned in business life for a semester.	2
	4.1 Experiences all processes in business life.
	4.2 Takes part in activities related to the field of education in a business operating in the field.	2
	4.3 Questions the application with theoretical knowledge.	4
	4.5 Compiles the knowledge and experience gained in the field.
5)	Acquires the competencies defined as the institutional outcomes of Beykoz University on the basic level, inline with the expectations of business world and the society.	5
	5.1 Acquires competency of analyzing and solving the problems.	5
	5.2 Has awareness for ethical and social responsibility.	5
	5.3 Takes responsibility as a team member in works and operations of his/her field.	5
	5.4 Is aware of written, verbal communication and interaction.	5
	5.5 Follows the developments of advanced technology and digital transformation.	5
	5.6 Acquires the awareness for lifelong learning.	5
	5.7 Has awareness about citizenship competency.	5
	5.8 Evaluates the developments of his/her field with the understanding of an entrepreneur.	4
	5.9 Acquires communication in a Foreign Language (English) competence defined on the level of at least A2 in European Language Portfolio. (In programs whose medium of instruction is English, on the level of B1).	4

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)

Teaching and Learning Methods defined at the Programme Level	Teaching and Learning Methods Defined for the Course
Lectures
Discussion
Case Study
Problem Solving
Demonstration
Views
Laboratory
Reading
Homework
Project Preparation
Thesis Preparation
Peer Education
Seminar
Technical Visit
Course Conference
Brain Storming
Questions Answers
Individual and Group Work
Role Playing-Animation-Improvisation
Active Participation in Class

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)

Aassessment and evaluation Methods defined at the Programme Level	Assessment and Evaluation Methods defined for the Course
Midterm
Presentation
Final Exam
Quiz
Report Evaluation
Homework Evaluation
Oral Exam
Thesis Defense
Jury Evaluation
Practice Exam
Evaluation of Implementation Training in the Workplace
Active Participation in Class
Participation in Discussions

Relationship Between CLOs & Teaching-Learning, Assesment-Evaluation Methods of the Course

(The matrix below shows the teaching-learning and assessment-evaluation methods designated for the course unit in relation to the course learning outcomes.)

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods	# of practice per semester	Level of Contribution
Midterms	1	% 50.00
Semester Final Exam	1	% 50.00
Total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
Total		% 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE

WORKLOAD OF TEACHING & LEARNING ACTIVITIES
Teaching & Learning Activities	# of Activities per semester	Duration (hour)	Total Workload
Course	14	3	42
Laboratory	0	0	0
Application	0	0	0
Special Course Internship (Work Placement)	0	0	0
Field Work	0	0	0
Study Hours Out of Class	14	1	14
Presentations / Seminar	0	0	0
Project	0	0	0
Homework Assignments	1	5	5
Total Workload of Teaching & Learning Activities	-	-	61
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES
Assesment & Evaluation Activities	# of Activities per semester	Duration (hour)	Total Workload
Quizzes	2	5	10
Midterms	1	10	10
Semester Final Exam	1	15	15
Total Workload of Assesment & Evaluation Activities	-	-	35
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities)			96
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h)			7