Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
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| Knowledge
(Described as Theoritical and/or Factual Knowledge.)
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1) Airline transport legislation and functioning, Ticket sales interest and terms and codes disclosure Precious form definition, IATA according to the rules fare calculation, ride Miller calculation, fare calculation, wage setting and the kinds of tickets, reading and evaluating information, electronic ticketing and knowledge about the application
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2) Round-trip one-way and return journeys in the BHC control of CTM can check, charge accounts. Using Segmentation Method fees, OW and RT Pricing Unit in charge can be applied.
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3) Airlines which are important in terms of ticket sales process knows international traffic rights, ticket sales transactions made by airlines for the diagnosis of bilateral and multilateral agreements, the application knows.
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| Skills
(Describe as Cognitive and/or Practical Skills.)
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| Competences
(Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
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1) Widely used in aviation, learn the basic concepts of ticket sales. One-way journeys make the fee calculation. Allow the shaft and the high break fees deduction and calculation can not.
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2) Outbound and return journey is made in the calculation miles. Ticket fee calculation is made. Miles of trails-point increments and high-paid call rates can be calculated.
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3) Sponsored ticket transaction (PTA) process knows, the fee calculation is made. Widely used by airlines special fares, rules and fee calculations are made.
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4) Combinations are widely used by airlines special fares, mixed-class application and the fee calculation is made. The arrangements which are arranged a ticket booking, change, change course and return operations knows, he can.
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| Week |
Subject |
Materials Sharing * |
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Related Preparation |
Further Study |
| 1) |
Ticket sales for the basic definitions and concepts, applications, |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL
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| 2) |
One-Way Journey and fees calculation rules and concepts, examples, |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 3) |
One-way trip fee calculation methods, sample solutions, applications |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 4) |
High call charges (HIFU) concepts and definitions, exceptions, types, sample solutions, the application of the concepts and definitions Discount Permitted Miller, sample applications. |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 5) |
Cruises depart Steers (RT), varieties, Fee calculation methods and Information, Rules, sample solutions, application |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 6) |
Cruises depart Steers (RT), varieties, Fee calculation methods, Circle Trip Journeys concepts, definitions and rules, |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 7) |
Journey Circle Trip Types and Fee Calculation Methods, |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 8) |
mid-term exam |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 9) |
Fare calculation methods |
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| 10) |
Fees Departments Methods (Pricing Unit Concept) concepts and definitions, types, |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 11) |
Journeys of One-Way Fare Department Method (Pricing Unit Concept), implementation, calculation methods, sample solutions, application, |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 12) |
Fees Departments in round-trip Method (Pricing Unit Concept), implementation, calculation methods, sample solutions, application |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 13) |
Sponsored Ticket payment transactions, concepts and definitions, and charge calculation methods, sample solutions, implementation, |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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| 14) |
Special Fares types, concepts and definitions, calculation methods, sample solutions and applications, |
lecture notes, ticket sales textbook, IATA WORLDWİDEFARES, RULES, RULES GENARAL,
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(KPLOs and SPLOs are the abbreviations for Key & Sub- Programme Learning Outcomes, respectively. )
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Programme Learning Outcomes |
Contribution Level (from 1 to 5) |
1) |
Explains the basic, institutional and practical information about national and international civil aviation services |
3 |
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1.1 Knows passenger and ground services in airport terminal buildings. |
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1.2 Knows the vehicles, equipment and related services used in ground operations of airports. |
3 |
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1.3 Knows the ticket sales operations and calculations used in airlines. |
5 |
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1.4 Have basic information about aircraft. |
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1.5 Has knowledge about national and international civil aviation law. |
4 |
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1.6 Has knowledge about national and international security management. |
3 |
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2) |
Explains the basic and theoretical knowledge required by national and international civil airline enterprises and organizations. |
3 |
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2.1 Has knowledge about country and world economy. |
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2.2 Has knowledge about business management. |
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2.3 Has knowledge about basic and airline marketing. |
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2.4 Has knowledge about basic and civil aviation mathematical operations. |
3 |
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2.5 Has basic accounting information. |
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3) |
Explains the basic and theoretical knowledge required by national and international civil aviation institutions and organizations. |
3 |
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3.1 Has knowledge about dispatch operations. |
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3.2 Has knowledge about aviation cargo operations. |
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3.3 Has information about airport terminal passenger services operations. |
3 |
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3.4 Has knowledge about crew planning applied in airline companies. |
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3.5 Have knowledge about logistics management and operations. |
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3.6 Has knowledge about the management of national and international airlines. |
3 |
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3.7 - |
5 |
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4) |
Applies the theoretical knowledge learned in business life for a semester. |
4 |
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4.1 Experiences all processes in business life. |
4 |
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4.2 Takes part in activities related to the field of education in a business operating in the field. |
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4.3 Questions the application with theoretical knowledge. |
4 |
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4.5 Compiles the knowledge and experience gained in the field. |
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5) |
Acquires the competencies defined as the institutional outcomes of Beykoz University on the basic level, inline with the expectations of business world and the society. |
4 |
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5.1 Acquires competency of analyzing and solving the problems. |
4 |
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5.2 Has awareness for ethical and social responsibility. |
5 |
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5.3 Takes responsibility as a team member in works and operations of his/her field. |
5 |
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5.4 Is aware of written, verbal communication and interaction. |
5 |
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5.5 Follows the developments of advanced technology and digital transformation. |
5 |
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5.6 Acquires the awareness for lifelong learning. |
5 |
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5.7 Has awareness about citizenship competency. |
5 |
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5.8 Evaluates the developments of his/her field with the understanding of an entrepreneur. |
4 |
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5.9 Acquires communication in a Foreign Language (English) competence defined on the level of at least A2 in European Language Portfolio. (In programs whose medium of instruction is English, on the level of B1). |
4 |
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ECTS Information Package / Course Catalogue