SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code Course Name Year Semester Theoretical Practical Credit ECTS
MOD106 Problem Solving & Team Working 1 Spring 1 1 2 3
Course Type : Compulsory
Cycle: Associate      TQF-HE:5. Master`s Degree      QF-EHEA:Short Cycle      EQF-LLL:5. Master`s Degree
Language of Instruction:
Prerequisities and Co-requisities: N/A
Mode of Delivery: Face to face
Name of Coordinator: Dr. Öğr. Üyesi SERAP BOZKURT
Dersin Öğretim Eleman(lar)ı:

Dersin Kategorisi:

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives: In order to solve problems in organizations, different information and experiences need to be brought together and managed. This is only possible with effective use of problem solving techniques and effective team work. The course aims to raise the awareness of students about the importance of teamwork with the methods that can be used to identify and solve problems.
Course Content: Basic theoretical information about problem solving and team work is given in the course. In order to make the theoretical information easier to understand, samples are made suitable for the sectors where the students will graduate, and discussion topics and group works are carried out so that they can use what they have learned in order to gain practical skills.

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
Knowledge (Described as Theoritical and/or Factual Knowledge.)
  1) With an effective team building and team knows how to work in harmony,
Skills (Describe as Cognitive and/or Practical Skills.)
  1) Takes part in problem solving and improvement projects
Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
  1) Comprehend the importance of team work

Weekly Course Schedule

Week Subject
Materials Sharing *
Related Preparation Further Study
1) What is the problem? Basic concepts ppt presentasyon
2) Critical Factors in Problem Solving and Problem Solving Thinking Logic ppt presentation
3) Who is the Team (Team)? The Role of Teamwork in Problem Solving ppt presentation
4) The benefits of teamwork, reasons for team building and difficulty in becoming a team ppt presentation
5) Problem solving process and its stages ppt presentation
6) PDCA (Plan, Do, Check, Act) ppt presentation
7) Midterm lecture notes
8) Problem solving techniques ppt presentation
9) Case study and brainstorming lecture notes
10) WH-QUESTIONS ppt presentations
11) Cause - Outcome Diagram (Fishbone - Ishikawa) ppt presentation
12) Pareto Diagram, Histogram ppt presentation
13) Tree Diagram, Decision Matrix (Prioritization Matrix) ppt presentation
14) Relationship Diagram (Correlation - Distribution Spreader - Scatter) ppt presentation
15) Final Exam lecture notes
*These fields provides students with course materials for their pre- and further study before and after the course delivered.

Recommended or Required Reading & Other Learning Resources/Tools

Course Notes / Textbooks: Ders sunumları ve internet araştırmaları
References: Prof.Dr. Acar Baltaş, Değer Katan Ekip çalışması, 2004 Remzi Kitabevi
Metin Neşri, Problemler, Tespitler, Öneriler, BKM Kitap
Ahmet Şerif İzgören, Takım Çalışması, 2015

Level of Contribution of the Course to PLOs

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Programme Learning Outcomes Contribution Level (from 1 to 5)
1) Has basic level of theoretical and practical vocational information on national and international trade, customs, administration and operation.
2) Comprehends the principles, structure, features, planning, operations, and management of supply chain.
3) Recognizes basic supply management strategies, financial control, performance, and process integrations.
4) Differentiates hazardous materials classification, marking and labeling, transportation and warehousing standards.
5) Comprehends the strategy, collaborations, operations, information needs and the execution of retail sector to which he/she provides logistics services.
6) Is aware of the relevant legislation and updates in the field of logistics.
7) Has information about quality, occupational health-security.
8) Recognizes basic quantitative methods used in the field of logistics.
9) Uses information and communication technologies and logistics software on information systems effectively.
10) Implements basic logistics activities in supply chain.
11) Comprehends inventory management principles, and applies them in areas related with it.
12) Recognizes warehousing technologies and equipment, executes its operations.
13) Executes purchasing processes.
14) Plans and manages transportation operations.
15) Act in accordance with social, scientific, cultural and ethic values on the stages of gathering, implementation and release of the results of data related to logistics.
16) Has sufficient consciousness about the global social rights, social justice and cultural values; respect to the cultural diversity.
17) Executes the health & safety, environmental protection, quality and ongoing process improvement procedures, which are required in the field of logistics.
18) Evaluates the knowledge and skills acquired at basic level in the field of logistics with a critical approach.
19) Determines the professional and individual learning needs and develop him/her by using lifetime learning opportunities.
20) Coaching on identifying the learning needs of his/her reports, meeting these needs and improve them.
21) As a team member, takes responsibility of implementation of logistics activities and executes the tasks, which are assigned.
22) Executes the activities toward the personal and professional development of his/her reports.
23) Takes the responsibility of auditing and observing the activities which are executed by his/her reports
24) Manages basic logistics projects independently.
25) Follows the literature and developments in field of logistics.
26) Takes risk and responsibility on the implementation of technologies and innovation in the field logistics.
27) Represents the competence of entrepreneurship individually or as a team member.
28) Shares the ideas based on the basic knowledge and skills acquired within the field of logistics through written and oral communication.
29) Shares the studies, ideas and solution proposals to problems about issues within the field of logistics with professionals and non-professionals in writing, verbally and visually.
30) Uses his/her native language at least at a level of European Language Portfolio C1 General Level.
31) Monitors the developments in the field and communicates with peers by using a foreign language (English) at least at a level of European Language Portfolio A2 General Level.
32) Uses informatics and communication technologies together with computer software necessary for the field with at least European Computer Usage License Basic (Advanced) Level.
33) Organizes and implements projects and activities for his/her social environment with a sense of social responsibility.

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Teaching and Learning Methods defined at the Programme Level
Teaching and Learning Methods Defined for the Course
Lectures
Discussion
Case Study
Problem Solving
Homework
Questions Answers

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Aassessment and evaluation Methods defined at the Programme Level
Assessment and Evaluation Methods defined for the Course

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods # of practice per semester Level of Contribution
Midterms 1 % 50.00
Semester Final Exam 1 % 50.00
Total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
Total % 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE

WORKLOAD OF TEACHING & LEARNING ACTIVITIES
Teaching & Learning Activities # of Activities per semester Duration (hour) Total Workload
Course 15 2 30
Laboratory 0 0 0
Application 0 0 0
Special Course Internship (Work Placement) 0 0 0
Field Work 0 0 0
Study Hours Out of Class 0 0 0
Presentations / Seminar 0 0 0
Project 0 0 0
Homework Assignments 1 10 10
Total Workload of Teaching & Learning Activities - - 40
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES
Assesment & Evaluation Activities # of Activities per semester Duration (hour) Total Workload
Quizzes 2 5 10
Midterms 1 10 10
Semester Final Exam 1 15 15
Total Workload of Assesment & Evaluation Activities - - 35
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) 75
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) 3