SECTION I: GENERAL INFORMATION ABOUT THE COURSE

Course Code Course Name Year Semester Theoretical Practical Credit ECTS
50413METOZ-ETP0044 Digital Marketing Communication and Strategies 2 Spring 2 1 3 5
Course Type : Compulsory
Cycle: Associate      TQF-HE:5. Master`s Degree      QF-EHEA:Short Cycle      EQF-LLL:5. Master`s Degree
Language of Instruction: Turkish
Prerequisities and Co-requisities: N/A
Mode of Delivery: Face to face
Name of Coordinator: Instructor SALİHA UYAK ÇELİK
Dersin Öğretim Eleman(lar)ı:


Dersin Kategorisi: Programme Specific

SECTION II: INTRODUCTION TO THE COURSE

Course Objectives & Content

Course Objectives: E-commerce, which has become one of the most important business strategies of the digitalization era, is a significant digital sales and distribution strategy actively used by individuals, businesses, and government institutions to offer products, services, and/or experiences to their target audiences as a competitive advantage. The aim of this course is to provide students with knowledge and skills to develop effective communication and strategies in the world of digital marketing. This course teaches how to reach the target audience, increase brand awareness, manage customer relationships, and create successful marketing strategies on digital platforms using digital marketing tools and methods. Additionally, it aims to teach students how to plan and implement digital marketing strategies by providing knowledge about social media, content marketing, SEO, SEM, and other digital tools.
Course Content: The course aims to provide a solid foundation in the world of digital marketing and prepare students to develop effective strategies on digital platforms by covering the following topics: Digital Marketing and Communication Fundamentals, Digital Marketing Channels and Tools, Digital Marketing Strategies and Planning, Social Media Marketing, Content Marketing, E-commerce and Digital Sales Strategies, Customer Relationship Management (CRM), and Future Digital Marketing Trends.

Course Learning Outcomes (CLOs)

Course Learning Outcomes (CLOs) are those describing the knowledge, skills and competencies that students are expected to achieve upon successful completion of the course. In this context, Course Learning Outcomes defined for this course unit are as follows:
Knowledge (Described as Theoritical and/or Factual Knowledge.)
  1) The ability to define digital marketing concepts and create a marketing strategy by using these concepts.
Skills (Describe as Cognitive and/or Practical Skills.)
  1) Understanding digital marketing strategies (Social Media, Content Marketing, SEO, SEM, Email Marketing, etc.) and being able to use them effectively.
Competences (Described as "Ability of the learner to apply knowledge and skills autonomously with responsibility", "Learning to learn"," Communication and social" and "Field specific" competences.)
  1) Gaining the skill to develop, execute, and evaluate a comprehensive digital marketing strategy and plan.
  2) The ability to analyze case studies presented in the field of marketing communication.

Weekly Course Schedule

Week Subject
Materials Sharing *
Related Preparation Further Study
1) Introduction of the course Lecture notes
2) Digitalization, Digital Marketing, Digital Subcultures, and Digital Marketing Strategies Lecture notes
3) 4Ps in Digital Marketing, Divide and Conquer Method Lecture notes
4) Key Performance Indicators, User Experience (UX) and Conversion Lecture notes
5) Full Personalization, Customer Relationship Management (CRM),Customer Retention Lecture notes
6) Content Marketing Lecture notes
7) Mobile Marketing, Social Media Marketing Lecture notes
8) Midterm exam
9) Omni-channel Marketing, Search Engine Optimization (SEO), Search Engine Marketing (SEM) Lecture notes
10) Influencer Marketing Lecture notes
11) Real Time Marketing, Viral Marketing Lecture notes
12) Artificial Intelligence Marketing Lecture notes
13) Virtual Reality Marketing (VR Marketing), Augmented Reality Marketing (AR Marketing) Lecture notes
14) Native Advertising, Stealth Marketing Lecture notes
*These fields provides students with course materials for their pre- and further study before and after the course delivered.

Recommended or Required Reading & Other Learning Resources/Tools

Course Notes / Textbooks:
References: 1. Şule Özmen, ağ ekonomisinde yeni ticaret yolu- eticaret, İstanbul Bilgi Üniversitesi Yayınları
2. Olgu Şengül, Dijital Pazarlama, Cinius Yayınları
3. Kotler & Armstrong, Pazarlama İlkeleri, Beta Yayınları ( Ek kaynak)
Okunacak ve tartışılacak kitaplar ( D&R’larda satılmaktadır)
1. Philip Kotler, Pazarlama 5.0- insan için teknoloji Nişantaşı Üniversitesi Yayınları
2. Colin Bryar ve Bill Carr- Amazon nasıl çalışıyor, Kronik kitapevi

Level of Contribution of the Course to PLOs

No Effect 1 Lowest 2 Low 3 Average 4 High 5 Highest
           
Programme Learning Outcomes Contribution Level (from 1 to 5)
1) To demonstrate the ability to analyze and explain the fundamental concepts, theoretical frameworks, and legal regulations pertaining to the field of e-commerce and marketing.
2) To possess up-to-date knowledge of the digital commerce ecosystem, consumer behavior, and marketing strategies.
3) To demonstrate the ability to identify challenges within digital marketing, logistics, and foreign trade processes, and to propose fundamental solutions accordingly.
4) To demonstrate the ability to formulate marketing strategies through the application of data analysis, search engine optimization (SEO), search engine marketing (SEM), and e-commerce software platforms.
5) To demonstrate the ability to integrate business management, accounting, and foreign trade knowledge into digital trade operations and processes.
6) To be able to effectively manage operations such as product, customer, and order management on e-commerce platforms.
7) To be able to follow digital transformation and technology trends with an awareness of lifelong learning.
8) To demonstrate the ability to critically assess advancements in the field and effectively integrate acquired knowledge into organizational and business processes.
9) To be able to work effectively within a team and take responsibility.
10) To be able to effectively use written and verbal communication skills in the workplace and prepare professional presentations for senior management.
11) To be able to create content targeted at the audience on social media and digital platforms, and manage digital brand communication at a basic level.

SECTION IV: TEACHING-LEARNING & ASSESMENT-EVALUATION METHODS OF THE COURSE

Teaching & Learning Methods of the Course

(All teaching and learning methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Teaching and Learning Methods defined at the Programme Level
Teaching and Learning Methods Defined for the Course
Lectures
Case Study
Questions Answers

Assessment & Evaluation Methods of the Course

(All assessment and evaluation methods used at the university are managed systematically. Upon proposals of the programme units, they are assessed by the relevant academic boards and, if found appropriate, they are included among the university list. Programmes, then, choose the appropriate methods in line with their programme design from this list. Likewise, appropriate methods to be used for the course units can be chosen among those defined for the programme.)
Aassessment and evaluation Methods defined at the Programme Level
Assessment and Evaluation Methods defined for the Course
Midterm
Final Exam

Contribution of Assesment & Evalution Activities to Final Grade of the Course

Measurement and Evaluation Methods # of practice per semester Level of Contribution
Quizzes 2 % 10.00
Midterms 1 % 40.00
Semester Final Exam 1 % 50.00
Total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
Total % 100

SECTION V: WORKLOAD & ECTS CREDITS ALLOCATED FOR THE COURSE

WORKLOAD OF TEACHING & LEARNING ACTIVITIES
Teaching & Learning Activities # of Activities per semester Duration (hour) Total Workload
Course 14 3 42
Laboratory 0 0 0
Application 0 0 0
Special Course Internship (Work Placement) 0 0 0
Field Work 0 0 0
Study Hours Out of Class 0 0 0
Presentations / Seminar 0 0 0
Project 0 0 0
Homework Assignments 0 0 0
Total Workload of Teaching & Learning Activities - - 42
WORKLOAD OF ASSESMENT & EVALUATION ACTIVITIES
Assesment & Evaluation Activities # of Activities per semester Duration (hour) Total Workload
Quizzes 2 4 8
Midterms 1 8 8
Semester Final Exam 1 8 8
Total Workload of Assesment & Evaluation Activities - - 24
TOTAL WORKLOAD (Teaching & Learning + Assesment & Evaluation Activities) 66
ECTS CREDITS OF THE COURSE (Total Workload/25.5 h) 5